How to Connect a Domain Name from Websites Tab
Learning to connect a domain name to a hosting account ensures your website appears online when visitors type in your domain name. Follow the steps below to add a new domain or link it to an existing site directly from the Websites tab in your Account Manager.
Connect a Domain Name
Note: Make sure your domain is either registered with us or pointed to our nameservers if registered elsewhere. You can also transfer your domain to us for a smoother and more seamless connection.
- Log in to your Bluehost Account Manager.
- Navigate to the Websites tab in the main navigation menu.
- You have two ways to add a domain, depending on whether you create a new site or link it to an existing one.
Option 1: Add a Domain While Creating a New Site
- Click the Add Site button.
- Follow the guided steps to add your website.
- During setup, you'll have the option to connect a domain.
- Enter the domain you want to connect to and complete the setup.
Option 2: Add a Domain to an Existing Website
- Locate the website to which you want to link the domain.
- Click the Settings button beside the site.
- In the Site Information section, you can connect a domain name in two ways:
- Click Add Domain.
- Enter a domain name to connect.
- Confirm and click Continue to save your changes.
Common Issues When Connecting a Domain Name
If you're having trouble connecting your domain name to your hosting account, here are some common issues and how to resolve them:
Issue 1: Domain Not Found or Unavailable
Cause: The domain may not be registered or may be misspelled.
Solution: Double-check the domain name for typos. If it's not registered yet, register it. If registered elsewhere, ensure it's active and not expired.
Issue 2: DNS Not Propagated
Cause: You recently updated nameservers, and changes haven't taken effect yet.
Solution: DNS propagation can take up to 24–48 hours. You can check propagation status using tools like What's My DNS. Wait a bit and try again.
Issue 3: Domain Not Pointed to Correct Nameservers
Cause: The domain is registered elsewhere and hasn't been pointed to our nameservers.
Solution: Update your domain's nameservers to point to our hosting platform. Refer to your registrar's instructions or our guide.
Issue 4: Domain Already Connected to Another Site
Cause: The domain might already be linked to a different hosting account or website.
Solution: Remove the domain from any other active website or contact support to release it.
Issue 5: Transfer Still in Progress
Cause: You're in the middle of a domain transfer.
Solution: Domain transfers typically take 5–7 days. You'll be notified once the transfer is complete. After that, try connecting the domain again.
Summary
Connecting a domain name to your hosting account via the Websites tab is simple, whether launching a new site or updating an existing one. Following the steps above will ensure your domain is linked correctly, making your site accessible to visitors. If you're ready to go live, now's the perfect time to connect your domain to your hosting account and bring your website to life.
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.