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Knowledge Base
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Professional Email - How to Create a Mailbox Using a Domain Registered with Us

Bluehost's Account Manager has a new professional email service that allows you to manage your email service with us. In this article, we will guide you through the step-by-step process of creating a mailbox using your professional email plan.


Note: These instructions are for the Account Manager interface; if you need help determining your account's user interface, please check out our article, User Experience: New vs Old View Side-by-Side Comparison, to learn more. If your domain is not registered with us, kindly visit our guide, Professional Email - How to Create a Mailbox Using External Domain Name.

  1. Log in to your Bluehost Account Manager.
  2. On the left side of the page, select the Professional Email tab.
    Account Manager Professional Email tab
  3. Click the ASSIGN MAILBOX button to launch the Assign Mailboxes popup.
    Professional Email ASSIGN MAILBOX button
  4. Once the Assign Mailboxes popup appears, please follow the steps below:

    1. Choose the email plan from the dropdown.

    2. Enter the Mailbox Name in the Mailbox Name text field.

    3. Choose the Domain Name from the Select Domain dropdown options.

    4. Enter the Mailbox Password in the Mailbox Password text field.

    5. Type in Confirmation Password in the Confirm Password text field.

    6. Once you're done, click the ASSIGN button.
      Professional Email Assign Mailbox Popup ASSIGN button

  5. Once you're done, you'll see the confirmation popup showing it has been successfully added.
    ox-email-succesfully-added

Note: Your changes might not take effect for up to 4 hours. For freshly registered domain names, it could take up to 24-48 hours.

Summary

Congratulations! You have successfully created a mailbox using your professional email plan with Bluehost's Account Manager. Remember, it may take up to 4 hours for the changes to take effect and up to 24-48 hours for newly registered domains.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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