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Knowledge Base

How to Manage Personal Data in Cloud Mail

Enhance your Cloud Mail profile by updating or adding new personal data such as your first name, last name, email, phone number, and more. This article offers an in-depth guide on how to manage personal data and incorporate a contact picture for a personalized user experience.

Note: This guide is for users whose accounts have migrated to the new Account Manager experience. For a side-by-side comparison, see the New vs Old View Side-by-Side Comparison article.

To access in-app help:

  1. Click theCloud Mail Help Iconicon and select the Help icon from your Cloud Mail dashboard.
  2. Use the Table of Contents to explore related topics.
  3. Press CTRL + F to search within the help guide.


Edit Personal Data

Stay current by updating your personal information in Cloud Mail. Once logged in to your Cloud Mail, follow these steps to modify your data effortlessly: 

  1. Launch the My contact data pop-up. 
    • Click the My Account icon in the upper right corner of the page.

      Note:  

      • It utilizes your profile picture, or if the mailbox is newly created, it displays the initial letter of your email within a circle icon (e.g., J for [email protected].
      • Please see the Cloud Mail Quick Launch Icons article to learn more about the My Account icon. 
    • Alternatively, click the All Application icon, select the Portal app, and click the My contact data button in the User data widget.
  2. Click the Edit personal data dropdown option. 
    Cloud Mail My Account Edit Personal Data Drop-down
  3. Modify your information as needed, then click the Save button to confirm the changes. 

Add or Update Contact Photo

  1. Follow the steps to open My Contact Data above.
  2. Launch the Change contact photo pop-up by clicking Update photo
  3. In the Change Contact Photo pop-up, choose:
    • Upload a photo – Select a file from your device.
      Cloud Mail Upload a Photo Button
    • Take a photo – Grant camera permission and snap a new picture.
      Cloud Mail Take a Photo Pop-up
  4. Adjust your image:
    • If you want to zoom in or out, click the Slider button. 
      Cloud Mail Change Contact Photo Slider Button
    • If you want to rotate the image to the right, click the Rotate right button. 
      Cloud Mail Change Contact Photo Rotate Right Button
    • If you want to rotate the image to the left, click the Rotate left button. 
      Cloud Mail Change Contact Photo Rotate Left Button
    • If you want to move the image horizontally, you can drag the selected image using your mouse. 
      Cloud Mail Change Contact Photo Drag Image Function
  5. Click Apply to save changes.

You’ve now personalized your Cloud Mail profile with a contact photo.

Summary

Managing personal data in Cloud Mail is user-friendly and straightforward. Whether updating/editing contact details or adding or changing a contact photo to streamline communication, this guide lets you easily personalize your Cloud Mail profile. These customization features give users a modern and flexible email experience on the new Account Manager system.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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