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Knowledge Base

Navigating CodeGuard's Dashboard

Navigating CodeGuard

Once you have purchased CodeGuard and set up your first backup, you can check progress or make changes from CodeGuard's dashboard. The dashboard will be broken up into 3 tabs: Dashboard, Inbox, and Settings. ​

Dashboard

The majority of CodeGuard's features will be accessed from the Dashboard tab.​
CodeGuard Dashboard

Parts of the Dashboard
Websites Will show you all websites currently set up with CodeGuard. If a site is set up for automatic daily backups, you will also see the average percentage of backups that are successfully completed. Here, you can edit the domain if necessary. 
Databases Will show you all databases currently set up with CodeGuard. If a database is set up for automatic daily backups, you will also see the average percentage of backups that are successfully completed. Additional databases can be added here. 
Add a Site Click the Add FTP/SFTP Website button to add another website.
My Sites Will show you all websites currently set up with CodeGuard, when the last backup is completed, the size of that backup, and the current status. 

Inbox

Here, you will find secure messages regarding the CodeGuard service. Every message will have a timestamp and be ordered chronologically. 
CodeGuard Inbox

Settings

The Settings option is only a drop-down; it will not take you to a new page. In the drop-down, you can monitor disk usage, upgrade your package, or log out of CodeGuard.
CodeGuard Settings Drop Down

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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