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Knowledge Base
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How to Order SiteLock

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Overview

We have a dedicated security staff specializing in your site's security and supporting the SiteLock product itself. You may find that you need someone with direct access to the alerts, messages, scans, or account information related to your SiteLock account. You may want to understand better the benefits of our security offerings before making a new purchase or upgrading an existing product. In such instances, the best thing to do is contact our security staff for the best possible help with your questions.

SiteLock Plans

SiteLock Plans Initial Rate Renewal Rate
Essentials $35.99/year $95.88/year
Prevent $179.88/year $249.88/year
Prevent Plus $299.88/year $359.88/year

SiteLock Features

Features Free Scan Essentials Prevent Prevent Plus
Malware Detection
External Scan
24/7/365 Phone & Email Support
Google Blacklist Monitoring
Pages scanned for Malware 5-10 Unlimited Unlimited Unlimited
SiteLock Security Seal
SMART File-Level Malware Scanning
Database Scanning
Scan Frequency Daily Daily Daily Continuous
Malware Removal
Response Time 12 Hours 6 Hours 4 Hours
SMART/Patch
Weekly Scan Report
Website Acceleration (CDN) Basic Advanced Advanced
Advanced Firewall Security

Support

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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