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Knowledge Base
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How to Order SiteLock

Making sure your website is secure is a top priority for us. Recognizing the critical importance of safeguarding online platforms from potential cyber threats, we have partnered strategically with SiteLock. SiteLock is a leading authority in website security, offering comprehensive solutions designed to protect websites against a vast array of cyber threats.

This collaboration is part of our ongoing commitment to providing our clients with state-of-the-art security measures, helping to create a safer online environment for everyone. Through this partnership, we aim to leverage SiteLock's expertise and advanced security technologies to further enhance the protection of your website, ensuring it remains secure against the evolving landscape of cyber threats. 



What is SiteLock

SiteLock Security is crucial in safeguarding websites by proactively defending against potential threats. With SiteLock Security, your website is equipped with a robust shield, protecting against cyber threats like: 

  • Automatic Malware Removal: SiteLock automatically scans and removes malware from your website's files (code, scripts, images, etc.) – a key feature not included in the Essentials plan. Higher tiers (Prevent and Prevent Plus) extend this protection to your database as well, safeguarding essential information like customer data or login credentials. To know more about malware, please visit the Malware FAQ
  • Brand Reputation Protection: Your brand's online reputation is invaluable. SiteLock Security helps protect this by preventing attacks that could compromise your website and, by extension, your brand. This includes safeguarding against phishing attempts, backdoor file hacks, and other malicious activities that could tarnish your brand's reputation.
  • Defense Against Malicious Attacks: Cyber threats are ever-evolving, but so is SiteLock Security. It offers comprehensive defense mechanisms against various malicious attacks, including DDoS attacks, SQL injection, cross-site scripting, and more. By fortifying your website with SiteLock Security, you're not just protecting your data and customers but also ensuring your website's continuous availability and integrity.

SiteLock Plans

SiteLock offers Bluehost customers three security plans: Essentials, Prevent, and Prevent Plus. Each plan varies in the level of protection. See this article's SiteLock Plans and SiteLock Features section to learn more.

SiteLock Plans Initial Rate Renewal Rate
Essentials $7.99/mo $95.88/year
Prevent $19.99/mo $239.88/year
Prevent Plus $29.99/mo $359.88/year


SiteLock Features

Features Free Scan Essentials Prevent Prevent Plus
Malware Detection
External Scan
24/7/365 Phone & Email Support
Google Blacklist Monitoring
Pages scanned for Malware 5-10 Unlimited Unlimited Unlimited
SiteLock Security Seal
SMART File-Level Malware Scanning
Database Scanning
Scan Frequency Daily Daily Daily Continuous
Malware Removal
Response Time 12 Hours 6 Hours 4 Hours
SMART/Patch
Weekly Scan Report
Website Acceleration (CDN) Basic Advanced Advanced
Advanced Firewall Security
Professional Manual Clean

 

How to Order SiteLock

If you are a new Bluehost customer, you can purchase SiteLock while signing up for web hosting. To purchase a hosting plan, visit our front-of-site https://www.bluehost.com/. You will be presented with several additional services in the order form, including SiteLock.

If you have a Bluehost account, you can purchase SiteLock through your Account Manager using the methods below.

SiteLock Claim Offer Page

  1. Log in to your Bluehost Account Manager.
  2. Once logged in, you will see the SiteLock Claim Offer page. Click on Learn More, then click on Continue and Add SiteLock to make a purchase.

    Account Manager - SiteLock Claim Offer page

  3. Select the SiteLock plan for your website.
  4. Confirm your payment method. If you don't have a payment method saved on file yet, you may be prompted to add your billing details.

    Confirm payment method

  5. Enter a domain to be associated with SiteLock, or you can skip this step and do it later.
  6. Click BUY NOW.

    Enter a domain and Buy Now button

  7. A prompt will appear showing the status of your order. Click CLOSE.

    SiteLock Order Confirmation

 

Websites tab

  1. Log in to your Bluehost Account Manager.
  2. From the navigation on the left, select the Websites tab.
    Websites Tab
  3. Select the website you want to access, then click the SETTINGS button.
    Settings button
  4. Choose the SECURITY tab.
    Websites - Security Tab
  5. Click the ADD SITELOCK button under the SiteLock section.
    Websites - SiteLock Buy Now
  6. Select your preferred SiteLock plan and put a checkmark on "By selecting buy now, you agree to purchase the selected SiteLock plan with..." Make sure that you have a payment method saved on file to proceed. You may be prompted to add your billing details if you don't have one yet.
    Websites - SiteLock Plans
  7. Enter a domain to be associated with SiteLock, or you can skip this step and do it later.
  8. Finalize your purchase by clicking the BUY NOW button and proceed to checkout. 
  9. A prompt will appear showing the status of your order. Click CLOSE.

    SiteLock Order Confirmation

 

Security tab

  1. Log in to your Bluehost Account Manager.
  2. From the navigation on the left, select the Security tab.

    Account Manager - Security tab

  3. The All Products tab contains all security products in your account. Click the ADD SECURITY drop-down menu at the top right, and then select SiteLock Security.

    Confirm payment method

  4. Select the SiteLock plan for your website from the pop-up menu.
  5. Confirm your payment method. If you don't have a payment method saved on file yet, you may be prompted to add your billing details.

    Confirm payment method

  6. Enter a domain to be associated with SiteLock, or you can skip this step and do it later.
  7. Click BUY NOW.

    Enter a domain and Buy Now button

  8. A prompt will appear showing the status of your order. Click CLOSE.

    SiteLock Order Confirmation

 

Marketplace

  1. Log in to your Bluehost Account Manager
  2. From the navigation on the left, select the Marketplace tab.

    Account Manager - Marketplace tab

  3. Scroll down to the Security section and click CLAIM OFFER in the SiteLock card.
    Marketplace - Security - SiteLock
  4. Select the SiteLock plan for your website.
  5. Confirm your payment method. If you don't have a payment method saved on file yet, you may be prompted to add your billing details.

    Confirm payment method

  6. Enter a domain to be associated with SiteLock, or you can skip this step and do it later.
  7. Click BUY NOW.

    Enter a domain and Buy Now button

  8. A prompt will appear showing the status of your order. Click CLOSE.

    SiteLock Order Confirmation

How to Connect a Domain to SiteLock

If you have not entered a domain to connect to SiteLock when you purchased this service, you can do so through the Security tab in your Account Manager.

  1. In your Account Manager, select the Security tab from the navigation menu on the left.

    Account Manager - Security tab

  2. All security products in your account are found under the All Products tab. Click the Website Security tab.

    Security tab - Website Security

  3. Click the CONNECT button next to your SiteLock plan, which you haven't associated with a domain yet.
  4. In the pop-up, enter the domain you want to connect to your SiteLock plan. Please note that the list will only show active domains in your account that are not currently connected to another SiteLock plan.

    Connect a domain

    • If the domain is in your Bluehost account, SiteLock will be automatically configured for you.
       
    • If the domain is not in your Bluehost account, the system will still set up your SiteLock service, but you may need to manually update your DNS settings and connect the domain to your Bluehost hosting plan within the Account Manager.
       
  5. Click CONNECT to proceed.
  6. A banner will appear, showing the status of your SiteLock service. Once provisioning is complete, you can then access your SiteLock dashboard to manage it.

    SiteLock provisioning is complete

 

Support

For comprehensive website security, we offer both SiteLock protection and a dedicated security team. If you need in-depth assistance with your SiteLock account, including accessing alerts and messages or scanning data, our security staff can provide direct support. They can also help you understand the benefits of our various security options before you upgrade or purchase a new plan. 

For more information on contacting SiteLock support, visit our article How to Contact SiteLock Support.

Summary

SiteLock offers comprehensive solutions to protect your online platform from various cyber threats. Bluehost and SiteLock collaboration enhances your website's security through features like automatic malware removal, brand reputation protection, and defense against malicious attacks. SiteLock provides three security plans—Essentials, Prevent, and Prevent Plus—each offering varying levels of protection tailored to your needs. Bluehost customers can order SiteLock during the web hosting sign-up process or via your Account Manager for existing accounts. With dedicated support and advanced security technologies, this partnership aims to safeguard your website and ensure a safer online environment for all users.

Leveraging SiteLock's robust security solutions is a strategic move towards fortifying your website against the ever-evolving landscape of cyber threats. Learn how to order Sitelock and the right plan to utilize SiteLock's comprehensive features. You can ensure your website remains secure, protecting your data and brand reputation.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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