We have a dedicated security staff that specialized in your site's security and supporting the SiteLock product itself. You may find that you need someone with direct access to the alerts, messages, scans, or account information related to your SiteLock account. You may want to understand better the benefits of our security offerings before making a new purchase or upgrading an existing product. In such instances, the best thing to do is to contact our security staff for the best possible help with your questions.

To contact our security team by phone, please call (844) 589-5312.
 

SiteLock Plans

	Free Scan	Essentials	Prevent	Prevent Plus
Malware Detection	✓	✓	✓	✓
External Scan	✓	✓	✓	✓
24/7/365 Phone & Email Support	✓	✓	✓	✓
Google Blacklist Monitoring	✓	✓	✓	✓
Pages scanned for Malware	5-10	Unlimited	Unlimited	Unlimited
SiteLock Security Seal	☓	✓	✓	✓
SMART File-Level Malware Scanning	☓	✓	✓	✓
Database Scanning	☓	☓	✓	✓
Scan Frequency	Daily	Daily	Daily	Continuous
Malware Removal	☓	✓	✓	✓
Response Time	☓	12 Hours	6 Hours	4 Hours
Weekly Scan Report	☓	✓	✓	✓
Website Acceleration (CDN)	☓	Basic	Advanced	Advanced
Advanced Firewall Security	☓	☓	✓	✓