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What to do if my Site Does Not Support Newer Versions of PHP

"My site does not support the newer versions of PHP!" Sound familiar? Don't worry; you're not alone. Most of the website owners also face this issue, we're here to help you troubleshoot this common problem and get your site back on track.

My sites don't work with newer versions of PHP; what can I do?

Most popular website sites, including some of the extremely popular ones, use PHP to render content. Most such sites offer automatic upgrades that enable the system to remain compatible with the latest versions of PHP, but sometimes problems occur. Themes or plugins that come with some of these services might clash with updates or fail on newer versions of PHP from time to time.



If you can test and confirm that your sites are incompatible with a newer version of PHP, explore the various options below to address the issue.

Attempt to Update Your Website

Several platform, even WordPress, have the capability to update to versions compatible with the latest PHP versions. The first thing you'd want to do is attempt updating your site through your dashboard.Do not forget to back it up before you make any changes; because should something arise that doesn't quite go as planned, you can revert your site to the original.

Contact a Developer

Reach out to your web developer or consider consulting another professional to help update your website and ensure compatibility with a modern and secure version of PHP. The developer who initially built your site is likely to have the expertise needed to address the issue promptly and effectively.

Design a New Site

Consider designing a completely new site, taking advantage of the opportunity to offer your visitors a refreshed experience powered by a modern PHP version. Bluehost provides a range of tools for building a website from the ground up that is compatible with your new service.

Tip: See Getting Started with your New Account to learn more.

Alternatively, you can engage third-party developers to reconstruct your site for you.

Migrate to a Platform Supporting Older PHP Versions

IMPORTANT UPDATE: PHP version 7.3 is deprecated. PHP Version 7.3 is no longer supported; thus, we strongly advise you to upgrade to a currently supported version of PHP. The minimum PHP version on our Shared hosting servers is currently at 8.1.

Please note: We have updated the PHP version to 8.2 in 2023. To learn more about what is changing with PHP version 8.2, please see PHP.net's release notes.

We recognize that updating your site to align with modern PHP versions can be challenging. If updating or rebuilding your site to comply with your upgraded service seems impractical, you can consider moving your content to another service provider that supports PHP versions 7.0 to 7.3.

If you can't find a provider explicitly offering this option, another viable solution is to opt for a VPS or dedicated server. This will grant you control over the software environment hosting your website.

Summary

A site that does not support the newer versions of PHP can be very frustrating, but it is a solvable problem. Update your site following the troubleshooting steps in this article or seek professional help to enjoy the advantages of improved security and increased performance along with greater compatibility. Remember, the technologies contained within a site are fundamental to its long-term success.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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