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Knowledge Base
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Refund Policy

We know that establishing and expanding your online presence can be difficult. If you have any inquiries regarding your website or hosting service, please contact us at 888-401-4678 anytime. We're available to assist whenever you need it.

Bluehost Hosting Refund Policy

Bluehost refund policy offers a thirty (30)-Day money-back guarantee for all web hosting services. The money-back guarantee does not apply to services with a monthly term, domain registration fees, setup fees, or fees for additional services.

The refund policy below applies to all hosting services:

Date Canceled Policy
Within Thirty (30) Days Between three (3)-thirty (30) days, you may request a refund on all hosting services for new signups only. Refunds for domain registration fees are not available.
After Thirty (30) Days Renewals are not refundable and are not qualified for a prorated refund. Renewals are only refundable within the fifteen (15)-day prebill window.

Note:  

  • Domain registration and renewals are third-party purchases we make on our customers' behalf. Once a domain has been registered or renewed, it is non-refundable.
  • Premium domains are non-refundable.
  • Products auto-renew by default to avoid service disruptions. Please see the article on How to Use the Renewal Center to learn more about disabling auto-renewal.

Please refer to our Terms of Service to review the refund policy for add-on products and services.

Bluehost Refund Timeframe

Please wait for five (5) to seven (7) business days for refunds to reflect in your card balance or card balance. Refunds made by checks (last resort) may take ten (10) to fourteen (14) business days on a case-by-case basis.

How to Cancel Bluehost Hosting

To learn more about canceling your account and requesting a refund, please see How to Cancel my Hosting Account.

If you decide to cancel your hosting plan and qualify for our money-back guarantee refund, a fee will be deducted for the domain and any applicable taxes.

Summary

Bluehost offers a thirty (30)-day money-back guarantee for all hosting services, including WordPress hosting to keep our customers confident. The guarantee excludes domain registration fees, setup fees, and fees for additional services. Renewals are no longer refundable after thirty (30) days, and premium domains are non-refundable.

We strive to process refunds as smoothly as possible, with a turnaround time of five (5) to seven (7) business days. You can contact our customer support team if you wish to cancel your hosting plan and request a refund.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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