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Knowledge Base

How to Reset Your Email Password

Changing your email password regularly minimizes the chances of being hacked. If you think someone else knows it or if you've used the same password on different websites, then it's time to reset it. This way, you lower the chance of being hacked or having your identity stolen.

Learn how to reset your email password in webmail or cPanel. If you know your password, you can update it through webmail. But if you forgot your email password, you will need to update it in cPanel.



How to Reset Your Email Password in Webmail

  1. Log in to webmail (go to the Webmail Login tab).
  2. Click the Webmail Home icon in the upper-right corner of the page.
  3. Next, select Password & Security.
  4. Scroll down and click Password & Security under the Edit Your Settings section.
  5. Enter your new password into the New Password text box or use the Password Generator ​to have the system choose one.
  6. Retype your password in the Confirm New Password textbox. The "Password Strength Meter" on the page will indicate the strength of your password. We highly recommend you use a strong password.
  7. Click the Save button.
    all-brand-email-change-password

How to Reset Your Email Password in cPanel

If you cannot access webmail due to a forgotten email password, you can reset your email password in cPanel.

If you cannot access cPanel because you forgot your account password, please see the instructions in the article: "Reset Account Passwords".

  1. Log in to your Bluehost Account Manager.
  2. Navigate to the Hosting tab on the left-hand menu.
    Hosting tab on left menu
  3. Go to the Quick Links section and click on CPANEL.
    CPANEL button under Quick Links
  4. Click Email Accounts under the Email section.
    Email Accounts icon under the Email section
  5. Locate the email account you wish to change the password and click the Manage button.
    Manage button
  6. Under the Security section, enter your new password.
    Field to enter new password
  7. Click the Update Email Settings button to set the new password.
    Update Email Settings button

If you have trouble logging in after successfully resetting a password, please see How to Clear your Browser's Cache and Cookies.

Summary

You can reset your email password in webmail or cPanel. If you remember your password, you can update it through webmail, but if you forgot, you will need to reset it through cPanel. Clear your cache and cookies if you are having trouble logging in after successfully resetting your password.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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