A: We apologize for the downtime you experienced and any inconvenience this may have caused. Our priority is to get the server up and running as soon as possible, so you experience no more downtime. The resources and time it would take to move you to another box are far greater than the current resources to bring your server back online. Unfortunately, at this time, because your account is on a server that is undergoing maintenance, we cannot move your account. Even if it were possible to migrate your account to another server, it would take 24 to 48 hours for DNS propagation in addition to the time of moving your files. Doing this would also pull valuable resources and increase the length of time to resolve any issues currently being addressed.