Validation Token | Bluehost Support
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Validation Token


Validation tokens are an easy-to-use, secure way to validate that you're an authorized user on the account when you contact one of our support teams for assistance. This article explains everything you need to know about the validation token.

How Does It Work?

Before an agent can provide you with account-specific information, they need to validate that you have authorized access to the account. When you're asked for validation, simply provide the single-use 6-digit validation token to the agent you're speaking with.

Where Can I Find It?

NoteLegacy accounts will feature a horizontal navigation bar at the top of the screen, while Bluerock account users will see a vertical navigation menu on the left-hand side of the screen. If you are still unsure whether your account uses the Legacy or Bluerock interface, please see Bluerock vs. Legacy to determine which step follows..


Click the account icon in the top right-hand corner, then click the Validation Token from the drop-down.



The validation token is found by clicking the Validation Token at the bottom of any page in the control panel, or you can add the token to your mobile device using an authenticator app like Google Authenticator. If you've already set up two-factor authentication (2FA), then the token is already on your mobile device. The validation token uses the same authentication code as 2FA.


Add Token to My Mobile Device

After you've installed an authenticator app, follow the steps below to add validation tokens to your device:

  1. Log in to your Bluehost control panel.
  2. Click the account icon in the top right-hand corner.
  3. Click the Security from the drop-down.
  4. Scroll down at the bottom and look for the Two Factor Authentication section.
  5. Use the app to scan the QR code or manually enter the Secret Key to link your Bluehost account to your device.

If you haven't already secured your account with two-factor authentication, you're just one step away. Check out our Two-Factor Authentication article.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - From our home page, click the Contact option in the top right-hand corner, then click Chat Now.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.