How much disk space and bandwidth is included with my plan?
For packages supporting unlimited disk space or data transfer (bandwidth), we do not have any defined limitations. We believe our customers should have all the resources necessary to build an online presence and 99.95% of customers will have more than enough disk space and bandwidth to meet their needs.
That said, we do require all customers to be fully compliant with our Terms of Service and utilize disk space and bandwidth in a manner consistent with the normal operation of a website. While rare, we occasionally constrain accounts using resources beyond what would be expected in the normal operation of a personal or small business website.
How do you determine "normal" operation?
We regularly run customer bandwidth and disk space utilization data through a series of statistical analyses and use the results of these studies to define “normal”. Although the results of these tests vary from month to month, one thing remains constant: 99.95% of our customers fall into "normal" range. If you are unsure about whether your website will fall into the normal range, feel free to contact us. We are always happy to talk with you about your specific needs before you select a Bluehost plan.
What happens if I exceed "normal" usage?
If your account's bandwidth or disk space utilization causes any concern, you will receive an email asking you to reduce usage. We strive to provide customers with at least 48 hours to make adjustments before taking any corrective action.
Typically, customers only experience issues if they use their accounts for storage (for example large multimedia files) or file sharing. Our hosting services are not intended to support these activities. In accordance with our Terms of Service your disk space and bandwidth usage must be integrated into the normal operation of your website.
It is very rare for a customer to exceed normal usage while managing a website. We do offer different plans that better address high bandwidth and large storage requirements, please contact us for further details.
This file was last modified: July 08, 2015.