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Blue Host's chat support was very helpful, quickly understood my issue and resolved the issue completely. Thank you
Bluehost live agents are usually good. Today's support was awesome. Knowledgeable and fast. Thank you
They are always incredibly helpful and very knowledgeable.
My hosting service had terminated because I thought I was in the automatic renewal plan, but wasn't. My consultant fixed the problem and got Mtn
I had a SSL Certificate expired issue. It presented a very bad situation for visitors. My agent was able to get it fixed in a relatively short period of time. The only negative was verbal communication. I don't think I've ever been connected to an agent that I can understand. It takes 3 or 4 repetitions (at least) for me to understand what they are saying. And it's not a volume issue. It's an accent issue.
I started with Bluehost AI, which determined I needed a live person to resolve my issue of posts not going live as scheduled.
Shreyas was fabulous. I love Bluehost!
Specifically, support through Reddit has been exemplary and all one could ask of support. I feel overjoyed to have found that channel as phone and chat, especially first tier, leave a lot to be desired and more often than not guesses or gives me patently wrong information. But the folks at Reddit have saved the day clearly understanding the issues and being sure it gets followed up on through qualified behind the scenes tech. And worked with me over a days to weeks issue until resolved. Not something to take advantage of or overwhelm by any of us, but comforting to know it is there when standard channels have been exhausted.
Extremely helpful, short wait period, clear instructions.
I needed to downgrade my hosting services as I no longer do website development and no longer need a professional account. The Bluehost representative was extremely helpful and got my new account set up and migrated in only a few minutes. It was an extremely easy and pleasant experience.
Very slow support have zero knowledge about issues and always down the ssl on websites when you connect the support wait for 10 minutes to answers and also remove the options of autossl from cpanel
Good Customer support, Fast and stable hosting
Good service
Suheb was very helpful, knowledgeable, and above all patient
Bluehost was very responsive, professional, courteous, and solved my website very fast.
Great support resolved my issue.
Fixed quickly! The representative was polite, thorough, and he quickly fixed my issue.
I had to call support to get help with an email issue. Thankfully I was sble to pretty easily bypass the AI and get to a live person. She made getting the problem resolved so easy. She quickly understood what the issue was and got it taken care of. I was so happy there was no push back, hold ups or complications to getting my issue resolved. It was a pleasent experience and gave me added faith and confidence in using bluehost as a platform.
Tech support help me solve both of my problems quick and easy. I have been using them for over 10 years and will not change. Wish they were cheaper but the other hosting companies are around the same price and not providing the service as Bluehost.
Very responsive customer care service
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