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Very good customer service 24/7.
SHODHAN my agent was beyond helpful. It took over 4 hours to finally get to a solution. He or she went through any and everything the issue could possibly be and found it and then resolved it. It was frustrating to me, after a couple hours I was worn out and agent, just kept on working. I cannot imagine how this agent felt, especially when I did not know what to do even when agent was telling me and the agent assisted and let me know exactly what was happening so I could understand. More than helpful, a Godsend, I had been dealing with this issue for a couple of weeks and thought I was doing something wrong, especially since I had been here about 2 1/2 weeks ago for assistance and informed it resolved. turns out maybe because the sites had similar names they were sharing the same database and redirecting and my c-panel structure and databases were all wacky. Great representative and earned every cent of salary and deserves more. Thank you!
As usual - an excellent service and customer support !
Bluehost customer support was extremely friendly and efficient in resolving my issue with accessing my domain due to a technical error. Two thumbs up!
Bluehost is the most amazing hosting service I've used. Their website is user friendly - and I'm not great with technology! And their customer service is outstanding. I'm learning how to build website and other advanced technological things for my business and when I get stuck or break things, they are quick to get on the phone and go above and beyond to help. Good customer service is hard to find, and with web hosting it's not something you think of needing often. But when you need it, it can either spoil your day or help it. Bluehost helps.
The person was super kind and patient with me.
I had an issue that the AI chatbot didn't understand and it was frustrating. The LIVE agent was extremely helpful and got me through my problem in minutes.
Sura was great help with log in issues. Sura was very helpful and patient with all my needs. Thank you very much.
Great service, very fast problem solution :)
Rahul was great, he was detailed and found some tiny mistakes that i made, but was a huge blocker in completing my integration. My Ai and I spend several days trying find out what was wrong and even my Ai didn't catch the mistake, but Rahul did, so I'm grateful! Bluehost Awesome always!
Great Customer Service
The AI help was poor, but the live support tech resolved the technical issue quickly.
I very much appreciate the extra time that Jay P. spent with me on the phone to troubleshoot the website's functions and provide a successful solution while we were on the phone. Jay's proactive approach really made a difference!
The support I was given was great and efficient. The live agent was able to solve the issue and was very friendly to me. I liked that the live agent was also giving me updates. That was very much needed.
Support chat is very helpful. Resolves any issues in one session.
Addressed my concern promptly and professionally.
The solution through a live agent was resolved within 1st attempt
The support agent was very helpful, patient, and thorough. They quickly identified that the issue was related to a server problem and took immediate action by rebooting the server, which resolved the website downtime. The response was fast and the explanation was clear. Overall, a great support experience!
Nice and insightful
They responded fast when I had a billing issue
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