How to Configure SiteLock TrueShield Firewall
SiteLock TrueShield Firewall/CDN is a modern solution for protecting your website. It works by proactively stopping harmful internet traffic before it can do any damage. This is achieved through two key methods: first, by identifying and blocking harmful bots, and second, by using a vast database to prevent access from IP addresses known for malicious activities. Understanding how to configure SiteLock TrueShield Firewall offers a strong line of defense against various cyber threats, ultimately helping to keep your website secure and running smoothly.
If you need help reconfiguring your SiteLock Smart scanner after migrating your website to a different server, check out our guide on configuring the SMART scanner manually.
Configure SiteLock TrueShield Firewall
To configure your TrueShield firewall in the new Sitelock Dashboard, follow the steps outlined below:
Step 1 - Launch SiteLock Dashboard
- If you purchased the SiteLock services through us, follow the steps below:
- Log into your Bluehost Account Manager.
- On your account homepage, click Hosting on the left menu.
- Next, click the SETTINGS button for the website you want to set up SiteLock.
- Go to the SECURITY tab and scroll down to the SiteLock tile.
- Click the LOG INTO SITELOCK button to access your SiteLock dashboard.
- If you purchased the service directly from SiteLock, you can go to sitelock.com and click the LOGIN button at the top right-hand corner.
- The username will be the email address you used to sign up for the service.
- You may need to request a password reset if you cannot sign in.
Step 2 - Configure SiteLock TrueShield
- Once logged into your dashboard, you will get a pop-up regarding the TrueShield configuration. Click on the Configure button to proceed to the setup.
- The next page you will see is the Step1 Manage SSL page.
- You need to be logged into the location your DNS is managed (generally your hosting account).
- Add the provided value as a TXT record in your zone file. This will begin the SSL validation, which usually takes up to 24 hours.
- Once the validation is complete, you can proceed to the STEP 2 Update Zone records to route your traffic through SiteLock's CDN.
- Before placing the SiteLock records into your Zone Files:
- Ensure that any CNAME records pointing to the naked domain are converted to A records pointing to the origin server IP address. This will still allow access to specific ports not closed by the firewall (cPanel, WHM, webmail, FTP, etc.).
Step 3 - Install SiteLock Trust Seal
Once the SiteLock records have been added to the zone, you will proceed to Step 3: Install SiteLock Trust Seal on your website.
The SiteLock Trust Seal lets visitors know they view a secure and malware-free website.
Summary
The SiteLock TrueShield Firewall/CDN is a comprehensive solution that enhances website security by blocking harmful internet traffic and potential cyber threats. It identifies and obstructs malicious bots and blocks access from IP addresses known for engaging in malicious activities. Understanding how to configure SiteLock TrueShield Firewall is critical in boosting website defense mechanisms against cyber threats, ensuring the site remains secure and operational.
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.