Bluehost Account Invoicing and Automatic Billing
Invoicing and Automatic Payment Dates
Bluehost processes automatic payments for renewals on the renewal date of your service. Invoices are generated only after a successful payment has been completed.
We will automatically charge your card on your renewal date. If your payment fails, we will let you know immediately.
| Item(s) Renewing | Renewal Cycle | Automatic Payment Attempt | Invoice Generation |
|---|---|---|---|
| Hosting Packages | All cycles | On renewal date | After successful payment |
| Addon Services | All cycles | On renewal date | After successful payment |
| Domain Renewals | All cycles | On renewal date | After successful payment |
Notification Policy
Bluehost keeps you informed at every step of your renewal and payment process with timely notifications and reminders.
Upcoming Renewal Reminders
Reminder notifications are sent prior to your service renewal date. If you have automatic billing enabled, you may receive advance renewal reminders before your payment is processed.
Renewal charges are attempted automatically on the renewal date using the payment method you have on file. If your renewal rate changes or there is an issue with your payment, we will notify you right away.
Failed Payment Notifications
If your automatic payment attempt fails on your renewal date, we will send you a notification about the unsuccessful payment. We may send additional reminders to help you resolve the issue and avoid any service interruptions or data loss.
Disabling automatic billing by deleting your stored card(s) will trigger invoice notifications whenever a new charge is created. Please see our article How to Use the Renewal Center for more information about manual payments.
Should your account stay suspended despite clearing all due payments, please visit our article Recurring Charges: Common Payment Issues and Solutions to learn more about reactivating your account.
Automatic Payment Methods
Credit/Debit Card Automatic Payments
To activate automatic billing, simply add one or more credit or debit cards to your account. When an invoice is due, we’ll attempt to process payment using your saved cards, starting with the one marked as default.
If your primary payment method fails, our system will immediately attempt to charge your next available saved payment method. The system will cycle through up to 4 different cards on file before returning to re-attempt the first card.
PayPal Automatic Payments
Please see our article on how to set up automatic payments on PayPal.
Summary
Bluehost’s billing process is designed for convenience and transparency. Renewal payments are processed automatically on your renewal date, and invoices are generated only after a successful transaction. You’ll receive timely reminders before your renewal, and immediate notifications if there are any payment issues. Flexible payment options, including credit/debit cards and PayPal, help ensure uninterrupted service for your account.
If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST.
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.