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Knowledge Base

Bluehost Malware Protection: Dashboard Overview

Website security is an essential consideration for every Bluehost customers. Cyberattacks and malware can disrupt your website and negatively impact your online reputation. Bluehost offers a Malware Protection plan to help you effectively address website vulnerabilities and malware.

This article discusses the following:


Why Use Bluehost Malware Protection?

  • Quickly spot issues: Get a clear overview of your site's security status and details about any detected threats.
  • Take action fast: Use step-by-step tools to fix infections or restore your site.
  • Stay informed: Access clear details about threats and receive guidance on what to do next.
  • Minimize downtime: Resolve issues efficiently and keep your website running smoothly.

Familiarizing yourself with the Malware Protection dashboard is vital for safeguarding your website’s reputation, data, and overall availability.

How to Access the Bluehost Malware Protection Dashboard

There are 2 ways to access the Bluehost Malware Security dashboard.

Security Tab

  1. Log in to your Bluehost Portal.
  2. Click Security on the left-side menu.
  3. Under the Malware Protection tab, locate the domain you want to manage, and then click the Manage button next to it.

    Bluehost Portal - Left Navigation Menu - Security Manage SiteLock
     

Websites Tab

  1. Log in to your Bluehost Portal.
  2. In the left-hand menu, click Websites.
  3. Click the Manage button located next to the website you want to manage.

    Bluehost Portal - Website Manage button
     

  1. Below are the possible scenarios after selecting the website you want to manage:
    • No Malware Detected: Click the Security tab in the horizontal menu. Click Manage under Bluehost Malware Protection to view your dashboard.

      Bluehost Malware Protection - No Malware Detected Screenshot
       

    • Malware removal is not included in your Malware Security plan: Under the Overview tab, you’ll have the options to:

      • Upgrade: Purchase higher-level protection or upgrade your hosting plan.

      • Manage: Go to the main malware security dashboard.

        Bluehost Malware Protection - Malware removal is not included in your Malware Security
         

    • Malware is detected, and the website is compromised: Under the Overview tab, you’ll have the options to:

      • View Threats: See a detailed report of detected malware.

      • Chat Now: Connect with Bluehost security specialists via chat for assistance.

      • Manage: Access the malware security dashboard.

        Bluehost Malware Protection - Malware is detected, and the website is compromised
         

    • Malware can't be cleaned automatically: Under the Overview tab, you’ll have the options to:

      • Upgrade: Purchase higher-level protection or upgrade your hosting plan.

      • Manage: Go to the main malware security dashboard.

        Bluehost Malware Protection - Malware can't be cleaned automatically
         

Inside the Malware Protection Dashboard

Malware Scan & Clean Plan

Bluehost Malware Protection - Malware Scan & Clean Plan Dashboard
 

Antivirus Section:

  • Threat Detection: See current and past scan results.
  • Malicious: View files identified as harmful.
  • Compromised: Locate infected files or database areas.

Bluehost Malware Protection - Antivirus Section
 

Malware Impacts Section:

  • Search engine blacklisting
  • Blocked outbound emails
  • Visitors are being denied site access
  • Slow site performance
  • And more

Bluehost Malware Protection - Malware Types Section Screenshot
 

Malware Types Section:

  • Webshell: Malicious script allowing remote server control.
  • Uploader: Scripts used to upload more malware.
  • Phishing: Fake forms to steal information.
  • Mailer: Scripts sending spam or scam emails.
  • Adware: Injects unwanted advertisements.
  • Other: Miscellaneous or unique malware types.

Malware Types Section Screenshot
 

Bluehost Complete Security Plan

Bluehost Malware Protection - Complete Security Plan
 

Remediation Section:

  • Threat Removal: Track progress of malware removal.
  • Quarantined: Isolate suspicious files.
  • Cleaned: View files restored to safety.

Bluehost Malware Protection - Remediation Section
 

Protection Enabled Section:

Confirms your website files are automatically scanned and remediated for malware.

Bluehost Malware Protection -  Protection Enabled Section
 

Actionable Items: Getting Your Site Clean
  • Clean database injections
  • Purge malicious users
  • Restore core files
  • Remove artifacts
  • Clear cache

Click the Clean Up Now button to trigger a guided, automated cleanup process.

Summary

Proactive website security is essential in today’s online environment. Bluehost Malware Protection provides an effective, user-friendly solution for scanning and removing dangerous threats, giving you peace of mind and ensuring your site’s uninterrupted operation.

By understanding how to use the dashboard, recognizing threat levels, and following guided actions, you can quickly restore your website’s safety and credibility.

Related Articles

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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