Create and Manage FTP Accounts for your Website

File Transfer Protocol (FTP) accounts are essential for efficiently creating and managing the files on your website. By utilizing an FTP client, you can securely transfer files between your computer and your web hosting server. This allows you to easily create and manage website updates, maintain website content, and ensure seamless website functionality.

• Recommended FTP Clients
• Configuring FTP Clients
• Accessing the FTP Management Panel
• Managing an FTP Account
• Summary

Recommended FTP Clients

For a better experience, we recommend using reliable FTP clients, such as:

• Filezilla
• CoreFTP
• Cyberduck
• SmartFTP (A trial version is available.)
• CuteFTP (A trial version is available.)

Visit the FTP Client Recommendations article for a list of other FTP clients.

Configuring your FTP Clients

Configuring these FTP clients will require the following details, which are available within your Account Manager.

• FTP Host/Address: (IP address or server hostname)
• FTP User: (FTP username)
• FTP Password: (FTP password)
• Port: 21

To know where to find them, see the View the FTP Account Details section below.

Check out the following articles to learn how to manage some of these FTP clients.

• FTP - General FTP Settings | Connecting Manually to Filezilla
• How to Use Cyberduck

Accessing the FTP Management Panel

You can create new accounts without sharing your Account Manager credentials to grant other users access to your files via FTP. 

Already logged into your Account Manager? If you are already logged into your Account Manager, you can use the following link to create and manage FTP accounts:

• https://www.bluehost.com/my-account/hosting/details/ftp-access

Not yet logged into your Account Manager? If you have not logged in to your Account Manager yet, follow these steps.

1. Log in to your Bluehost Account Manager
2. Click Websites on the left side of the navigation menu.

   

   You can also click on the Hosting tab, find the hosting package you need to manage, and click the MANAGE button.

   

3. On the website management page, locate the website you need to manage and click its SETTINGS button.

   

4. Click on the ADVANCED tab in the top menu.

   

5. Click the MANAGE button under the FTP Access section.

   

6. You will be taken to the FTP Management page, where you can manage your FTP accounts.

   

Managing an FTP Account

You can do the following actions on the FTP Management page to manage your FTP accounts.

• Create a new FTP account
• Search for existing FTP user/account
• View the FTP client details
• Change the FTP password
• Delete an FTP account

Create an FTP Account

1. On the FTP Management page, click the CREATE FTP ACCOUNT button.

   

2. Fill out the required fields for the username, password, and directory. Make sure to select the correct domain where you want to create the FTP account.

   

3. Once done, click the CREATE FTP ACCOUNT button.

You will see the new FTP among the FTP accounts on the list.

Search for Existing FTP User/Account

If your Account Manager has several FTP accounts, you can use the search box to locate a specific user or account.

View the FTP Client Details

If you want to access important information about a specific FTP account, follow the steps below.

1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account whose details you wish to view.
2. Select View.

   

3. A pop-up window will appear, displaying all the FTP account details.

   

Change the FTP Password

If you need to change the password for a specific FTP user, follow these steps.

1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account whose password you want to change.
2. Select Change Password.

   

3. A pop-up window will appear. Enter your new FTP password.

   

4. Click the CHANGE PASSWORD button.
5. You can now access your FTP account using the new password.

Delete an FTP Account

If you want to remove a specific FTP account, follow the steps below.

1. On the FTP Management page, click the vertical ellipsis icon next to the FTP account you want to delete.
2. Select Delete Account.

   

3. In the pop-up window, click DELETE to confirm removing the FTP account.

   

Summary

Learn how to create, manage, and delete FTP accounts on Bluehost. This step-by-step guide covers everything from accessing the FTP management panel to changing passwords and deleting accounts.