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FTP for Addon Domains and Subdomains

Overview

To FTP into your account, you will need to have an FTP client that you are familiar with. If you are not familiar with FTP in general, please see our instructions on installing and using Filezilla, a free FTP client that Bluehost recommends using.



FTP Accounts for Addon Domains

First, create the FTP account in the Bluehost control panel to log in with an FTP account. For help on creating an FTP account, see How to create an FTP Account.

When assigning an addon, cPanel will NOT prompt you to create an FTP account. You will need to manually create the FTP account and set its directory to use the folder created for the addon domain. (This will generally be the same name as the addon domain itself, so if you created example.com, the folder you need to attach to the FTP account would be /public_html/example).

To log in as the addon domain:

  • Username: [email protected]
  • Password: FTP account password
  • Host: addondomain.com
  • Folder or Directory:/

FTP Accounts for Subdomains

When assigning a subdomain, cPanel will NOT prompt you to create an FTP account. You will need to manually create the FTP account and set the directory for that FTP account to use the folder created for the subdomain (this will generally be the same name as the subdomain itself, so if you created blog.example.com, the folder you need to attach to the FTP account would be /public_html/blog).

To log in as the subdomain:

  • Username: [email protected]_domain.com
  • Password: FTP account password
  • Host: addondomain.com
  • Folder or Directory: /

FTP with the Primary Account

The primary FTP account can be used to access all the domains, files, and folders on your account. Simply log into your FTP client and navigate to /public_html/addon_domains_folder/ and upload your files there.

To log in as the primary domain:

  • Username: cPanel username - This can be found in the cPanel located in the left-hand side column
  • Password: cPanel password - The password you use to login to your cPanel hosting account with Bluehost
  • Host: yourprimarydomain.com (replace this with your actual primary domain)
  • Folder or Directory: public_html/addon_domain_folder/ or public_html/subdomain_folder/

For further assistance, you may contact our Chat Support or Phone Support via 888-401-4678. You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.