1. bluehost knowledge base

How to Add and Manage Websites with Maestro

The Maestro dashboard allows you to house sites with the following levels of access:

  • For sites hosted on Bluehost: You can be granted access to both the WP Admin and the cPanel, or just WP Admin.
  • For sites hosted elsewhere: You can only be granted WP Admin access.

It’s likely that you either created a separate hosting account for each site you currently manage on Bluehost or with any other hosting provider. You either created a separate hosting account yourself, or your clients purchased the hosting and shared their account credentials with you.

To safeguard the security of each account holder, we require that you be authorized to access a WordPress site through your Maestro account. This can be done two ways:

  • Secure Link: This mode of authorization is for websites hosted on Bluehost
    • Manage Hosting & WP-Admin link: This will provide you access to the client's Bluehost hosting account and WP Admin panel of the website.
    • WP Admin Only link: This will provide you access to the WP Admin panel of the website.
  • Secret Key: This mode of authorization will provide you with access to the WP Admin panel of websites hosted Elsewhere

Read on to understand how it works:



How to Add and Existing Websites

You can add an existing website site in two ways:

  1. From the dashboard directly, click on "Add WordPress Site."
    add-wordpress-site-button.png
  2. From the client’s details view - Click on the client name on the dashboard to get their details view. Here you can click on 'Add WordPress Site.'
    clients-details-view

    To start the process, you can click on "Add WordPress Site" on the top left side of the panel.

    You can click on “Add an existing site” to initiate the process.
    add-an-existing-site.png

    You have two options to add a WordPress Site:

    • Add an Existing Site - This option is for adding an already existing site
    • Add a New Site - This option will initiate the purchase flow where you can buy a new hosting package and set up a site from scratch.

    On clicking ‘Add an existing Site,’ simply enter the site’s URL.
    Maestro - Add an existing site

    On entering the site’s URL, click on enter, which is represented by the arrow.
    Maestro - represented by the arrow

    Once you successfully enter the URL, you will have to assign the website based on whom it belongs to. You should choose:

    • Yes. Select or add a client for this site: On clicking this, you will have to either add a new client or choose an existing client added to your Maestro dashboard.
    • No. It belongs to me: On clicking on “Me,” the website will be assigned to you on the Maestro dashboard.
      Maestro - Dashboard

    On clicking on “Yes. Select or add a client for this site” , you will have to either add a new client or choose an existing client added in your Maestro dashboard.

    Maestro - existing client added

    Connect a WordPress site under the client using Secure Link

    Get securely authorized to access the site’s hosting and WP admin

    Copy & Share the “secure link” with your Bluehost client for approval so that you may get access to their hosting account and WordPress site’s WP Admin.

    For security reasons, this link will be active for 72 hours. On accessing this link, your client will be required to log in to their Bluehost hosting account, where they will see a request made by you. To help them identify you, your Name and registered email of your Maestro account will be shown to them. Here, they can either approve or reject your request.

    1. Once you enter the site’s URL & select the client, you will have to select from the following levels of access:
      • Hosting Account + WordPress Admin access
      • WordPress Admin Only
        Maestro - WordPress Admin Only
    2. When you select the “Hosting account + WordPress admin” option, you can go ahead and click on “Generate Secure Link
      Maestro - Generate Secure Link(1)
    3. By clicking on “Generate Secure Link”, a secure link will automatically appear with a “Copy Link” Option
      Maestro - Copy Link
    4. This is what they will see upon successful login, and if the site belongs to their Bluehost account:
      interface-upon-successfull-login

      If your client does not accept your request in 72 hours, you can always re-generate the link from your Maestro dashboard.

    Get securely authorized to access the site’s WP admin

    1. Once you enter the site’s URL, you will have to select from the following options:
      • On Bluehost” - If your site is hosted on Bluehost
      • With Another Provider” - If your site is hosted on another hosting provider
        get-securely-authorized-to-access-wp-admin
    2. When you select the “On Bluehost” option, you will see two types of accesses that you can request:
      • Access for the hosting account(cPanel) and WP admin panel of the website
      • Access for only the WP admin panel of the website
        get-securely-authorized-to-access-wp-admin
    3. By clicking on “Request,” a secure link will automatically appear with a “Copy Link” Option.
      get-securely-authorized-to-access-wp-admin

      Copy & Share the “secure link” with your Bluehost client for approval so that you may get access to their hosting account and WordPress site’s WP Admin.

      For security reasons, this link will be active for 72 hours. On accessing this link, your client will be required to log in to their Bluehost hosting account, where they will see a request made by you. To help them identify you, your Name and registered email of your Maestro account will be shown to them. Here, they can either approve or reject your request.

    4. This is what they will see upon successful login, and if the site belongs to their Bluehost account:
      interface-upon-successfull-login-2

    Add a WordPress site under the client using Secret Key

    You can add an existing website site in two ways:

    1. From the dashboard directly - Click on ‘Add WordPress Site.’
      add-wordpress-site-button.png
    2. From the client’s details view - Click on the client name on the dashboard to get their details view. Here you can click on ‘Add WordPress Site.’
      click-on-the-name-on-the-dashboard.png

      You can click on “Add an existing site” to initiate the process.

      On clicking ‘Add WordPress Site,’ simply enter the site’s URL.
      add-an-existing-site

      On entering the site’s URL, click on enter, which is represented by the arrow.
      entering-the-sites-url

      Once you successfully enter the URL, you will have to assign the website based on whom it belongs to. You should choose:

      1. Me: If the website belongs to you.
      2. My client: If the website belongs to your client.
        assign-website-based-on-whom-it-belongs
       

      On clicking on “Me,” the website will be assigned to you on the Maestro dashboard.

      On clicking on “My client,” you will have to either add a new client or choose an existing client added in your Maestro dashboard.
      click-my-client

    Get securely authorized to access and manage this site

    1. Once you enter the site’s URL, you will have to select from the following options:
      • On Bluehost” - If your site is hosted on Bluehost
      • With Another Provider” - If your site is hosted on another hosting provider
        Get-securely-authorized-to-access-manage-this-site
    2. When you select the “With Another Provider” option, you will see two types of accesses that you can request:
      • Access to the WP admin panel of the website
        with-another-provider

      On clicking “Request,” the key will automatically appear with a “Copy Key” Option.
      with-another-provider

      Copy & Share the “secret key” with your client for approval so that you may get access to their WordPress site’s WP Admin.

      For security reasons, this secret key will be active for 72 hours. Your client will be required to log in to their WordPress Admin panel.
      log-in-wp-admin

      Your client will have to search for the “Bluehost Maestro Plugin” and install it.
      maestro-connector

      Once your client has installed the plugin, it needs to be activated by clicking on ”activate."

      After activating the plugin, your client will be able to see a screen where the secret key needs to be entered.
      enter-secrete-key

      Your client should paste the secret key and click on “Next.”
      enter-secrete-key-then-click-nex

      This is what they will see after they click “Next.”
      last-interface-bh-maestro

      Your client has 72 hours to “Give access” to the website. However, if the access is not granted and the secret key has expired, you can always re-generate the secret key from your maestro dashboard.