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Knowledge Base

Overwhelming Traffic

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Bluehosts' high-powered servers can support several hundred websites easily. Bluehost has taken many steps to allow your site to become very popular without a degradation of service. However, users share certain resources, including disk space, processor (CPU), and bandwidth limits (the speed and capacity of the Internet connection). If one website becomes extraordinarily popular, it can threaten the normal speed of access you have been accustomed to.


CPU Protection

Shared servers from Bluehost are monitored to ensure each customer gets their fair share of the server's resources. This software is in place to have a low chance of being affected by abusive users on the server. When a server's performance is being affected by an abusive user, we can identify the user and take corrective action.

CDN

If you are worried about a sudden spike in traffic, a Content Delivery Network (CDN), Cloudflare, is a great way to handle this increased traffic.

To view your CDN options from SiteLock:

  1. Log in to your Bluehost Account Manager.
  2. If you are not in the cpanel bar, select the cpanel submenu at the top of the account.
  3. Locate the security section and click the SiteLock icon.
  4. Scroll to the bottom and select See product page for SiteLock CDN/Firewall.

Dedicated Hosting

If your website becomes very popular (such as having tens of thousands of simultaneous users), please consider looking into a dedicated hosting solution.

Due to our shared server model, Bluehost is able to offer unsurpassed prices and the best customer support that will not be found easily and cheaply elsewhere. Many customers that left come back and choose to stay with us and just move portions of their site to the dedicated solution.

Customers who need Flash Servers or game servers commonly leave their Websites and email with us and move the content that demands a dedicated solution. This is the most economical solution for most customers.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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