How to Set Up Bluehost Professional Email

Creating an email address with your domain helps establish a professional presence for your business. This guide walks you through setting up Bluehost Professional Email, creating your first mailbox, and adding mailboxes for additional users. Whether you're just getting started or expanding your email setup, these steps will help you create and manage email accounts for your domain.

Important: If your domain's DNS is managed outside Bluehost, you may need to update your MX and TXT records before your mailbox can send and receive email.

Set Up Bluehost Professional Email

After purchasing Professional Email, it will appear under the Email tab in your Bluehost Portal. You must complete the setup before you can start using the email account.

  1. Log in to your Bluehost Portal.
  2. From the left-hand navigation menu, click on the Email tab.
  3. In Professional Email, click Setup next to the mailbox with the Pending Setup status. Professional Email - Setup
  4. In the Professional Email Setup panel, enter the following information: Professional Email - Setup Panel
    • Assign To – Select the domain you want to use for the mailbox.
    • Email ID – Enter the email address name (for example, info).
    • First Name – Enter the mailbox user's first name.
    • Last Name – Enter the mailbox user's last name.
    • Password – Create a password or click Generate to create one automatically.

      Important: Passwords must be at least 8 characters long and include one number, one special character (#, $, !, @, &, %, *, -, ), one uppercase letter, and one lowercase letter.

    • Confirm Password – Re-enter the password to confirm it.
  5. Click the Create Mailbox button to finish setting up your Professional Email account.

Create a Professional Email Account (Add Mailboxes)

Important: Ensure that an available user exists before creating a new mailbox. If an available user is present, follow the steps below. If not, purchase an additional user before adding a new mailbox.

Note: Professional Email pricing and plan availability may change. For current pricing and plan details, visit the Bluehost Professional Email page or check your Bluehost Portal.

  1. Log in to your Bluehost Portal.
  2. From the left-hand navigation menu, click on the Email tab.
  3. Optional: In Professional Email, if multiple plans are listed, click Manage for the plan you want to use.

    Professional Email - Manage
     

  4. You’ll be automatically redirected to the Email Management page, where you can manage your email settings and subscriptions.
  1. Scroll down and click Email Accounts. Professional Email - Email Account section
  2. Click the Create new email account button. Professional Email Create new email accounts
  3. On the Professional Email Setup page, enter the required details:
    • Username (email address)
    • Password
    Professional Email - Create new mailbox
  4. Review the information, then click Create new account.
  5. Once the account is created, you will receive a confirmation notification. Professional Email - Created new mailbox
  6. Click Access webmail to open the email dashboard. For mobile access, select Get mobile app and download the Android or iOS app to check your emails anywhere.

Summary

Now that you know how to set up Bluehost Professional Email, create a professional email account, and add mailboxes, you can effectively manage your email services within your Bluehost Portal. Whether you're setting up your first email account or adding mailboxes for your team, you can use these steps to create and manage Professional Email accounts within your Bluehost Portal.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.