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Knowledge Base

How to Set Up Bluehost Professional Email

Setting up a Bluehost Professional Email account is essential for managing your business communications effectively. This guide will walk you through the steps to set up Professional Email within your Account Manager, including creating a professional email account and adding mailboxes for additional users. Whether you're just starting or looking to expand your email setup, this article will help you configure your email system seamlessly and ensure your domain is ready for professional use.

Set Up Bluehost Professional Email

When you purchase Professional Email, it will be listed under the Email & Office tab in your Account Manager. You must set up your email account to get started.

  1. Log in to your Account Manager.
  2. Select on the Email below to show as a Professional Email.

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  3. Select Professional Email.

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  4. Complete the sign-up process and proceed to CHECK OUT.

Create a Professional Email Account (Add Mailboxes)

To add additional mailboxes to your Professional Email service, follow these steps:

  1. Log in to your Account Manager.
  2. Click Email in the left-hand menu and select Professional Email.

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  3. Locate your Professional Email plan from the list (if you have multiple plans) and click the Manage button.

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  4. Click the Create New Email Account button in the Manage - Email Accounts section.

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  5. Fill in the new account details, including the username, first name, last name, and a new password, on the Professional Email Setup page.
  6. You will receive a notification confirming that new email account has been created successfully. To access your dashboard, click the Login to Webmail button.

    Professional Email Login to Webmail
     

Summary

Now that you know how to set up Bluehost Professional Email, create a professional email account, and add mailboxes, you can effectively manage your email services within your Account Manager. Whether setting up your first email account or adding additional mailboxes for your team, these steps will ensure you're fully prepared for seamless communication.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

Device Cache

Your device also stores a DNS cache for websites you visit. To learn more about how to clear the DNS cache on your device, refer to the article How to Flush Your DNS Cache.

If you have cleared the cache mentioned above, the issue is still not resolved. Please wait for 24-48 hours for the cache to clear on its own.

Checking for Wi-Fi Connection

In some cases, the problem might stem from your internet connection. One way to test this is by accessing the website through a different network, such as using mobile data on your phone. If the site loads successfully, the issue could be with your Internet Service Provider (ISP).

If you are using a VPN access, please disconnect from the VPN and try to access the website. If the website appears, then it could be a VPN issue.

Summary

The next time you encounter the DNS_PROBE_FINISHED_NXDOMAIN error, stay calm—it’s usually easy to fix. Start by checking your URL spelling, reviewing DNS records, and clearing your browser cache. If the issue persists, try switching to a different Wi-Fi network or disconnecting from your VPN. With these quick troubleshooting steps, you’ll be back online in no time.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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