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99.99% uptime SLA
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24/7 support — real humans
OUR PROMISE
Show up. Stand out. Thrive.
Who Bluehost Is Today
The small business platform for the AI era
Purpose-built AI
Easiest-to-use technology
High-performance infrastructure
Most helpful human support
Bluehost by the numbers
5M+
Global Customers
100+
Countries
50M+
Pages created every year
98%
Customer Satisfaction Score
<2 min
Average support response time
4.6/5
Average Trust Pilot Rating
#1
VPS Benchmark Rankings (2026)
99.99%
Uptime SLA
BLUEHOST TODAY
Everything you need to build, host and run online with confidence in the AI era
BUILD
Business Builders:
Build your brand, website or store with AI-powered tools that make getting online simple.
Tech Builders:
Build sites, apps and agents with the tools and stack you choose.
HOST
Business Builders:
Keep your business fast, secure and reliable with high-performance hosting and human support.
Tech Builders:
Deploy and scale on VPS, Cloud and Dedicated infrastructure with control.
RUN
Business Builders:
Reach more customers, grow revenue and automate more of your business with AI.
Tech Builders:
Connect workflows, automate operations and run Sites, Apps and Agents at scale.
OUR BRAND PILLARS
What we stand for and how we’re different
Purpose-built AI for small business
AI that helps you build, launch and grow your business.
Easiest to use tech
Tools that make getting online and running your business simple.
Premium performance without premium cost
High-performance infrastructure that gives your business room to grow.
Human expert support, anytime
Helpful people, ready when you need them.
What our customers say
Upload Issues
For some reason my website program no longer linked to my Bluehost account although I had not changed a thing since my last updates. I was in a hurry to put new content on my website for an upcoming webinar. The Bluehost host was clear, concise, and innovative to help me get my program to link again... she thought of a remedy that I would never have thought of. Highly recommend Bluehost for the service!
Best most responsive Team supporting my…
Best most responsive Team supporting my webpage . . . no better webpage hosting Team anywhere compares to Blue Host!!
Very helpful
Very helpful
compasionatte
The technician was alert and knowledgeable and was able to identify the problem as I explained it to the best of my ability. AAA+++
Nidhish was kind and knowledgable and…
Nidhish was kind and knowledgable and helped me with my request over chat.
My assistant was super helpful
My assistant was super helpful! I so appreciate her knowledge and expertise. She even helped me decide on a color for a heading! Thanks so much!
I made a call about changing a payment…
I made a call about changing a payment method. My specialist which I believe was named Medz was able to troubleshoot me through the issue and within 2 tiers of things to try got me up and running! I was so happy not to have to wade through a robot chat. I was able to make the changes needed to properly pay for the bluehost services. Thank You!
Needed assistance with a billing issue
Needed assistance with a billing issue. Got prompt service and a successful resolution.
Really Great
I really needed to be sure that my Bluehost renewal was going to happen okay. The person I communicated with was very helpful, and I came away happy. What more could you ask?
William was extremely helpful
William was extremely helpful setting up my new account, and sorting through many technical hurdles. He was kind, courteous and patient. Thank you, William!
A shout out about a great rep
I have been a Bluehost Pro Support customer for 2 full year subscriptions at this point, & have written a number of reviews about how happy I am with my experience with this feature. So normally, I wouldn't be taking the time when my hair's on fire to repeat what I've said here again. But... When you call Pro support, you get a specialist to help you with the tasks you want to accomplish in that session. & who you get is random, there is no dedicated specialist for your work. Today when I called I got a rep named Lee. Normally I probably wouldn't remember an individual but I did remember working with Lee once before. His name stuck with me because of his patience, insight, knowledge of his craft & quick grasp of my issues at that time stood out for me. & today was no different. Even though I was calling about my subscription renewal, which may or may not have been in his wheelhouse, he made the effort to help me find the answers I needed to keep it current & uninterrupted. So I just wanted to post an acknowledgement of someone who doesn't just go through the minimum required of him to help his employer help their customers to succeed; & who really puts thought & effort into the work he does & the good image of the company he works for...
Bluehost is great to work with
Bluehost is great to work with. The best thing is you can reach them anytime day or night in case something happens with your website and they go above and beyond to help you get it fixed. They offer a training and how to update and work on your own website for about 160 a month in one month I got so much done and the people they hook you up was fantastic.
My Bluehost Chat interaction was fast…
My Bluehost Chat interaction was fast and extremely helpful. They answered all my questions in a few minutes and explained everything clearly.
Very nice people in customer service…
Very nice people in customer service and the option to speak with a real person. The SSL certificate was reinstalled and all is well.
The representative who assisted was…
The representative who assisted was courteous and understanding of our organization's needs. The representative addressed the issue promptly and to my satisfaction.
Superb execution of all website…
Superb execution of all website changes!!
Sam saved the day!
Sam saved the day! The wrong phone # was on your website, and your chat stream wasted days of my time. Luckily Sam was there - she solved my issue in 2 minutes.
He was courteous and professional and…
He was courteous and professional and on point.
Very happy with the level of support…
Very happy with the level of support and knowledge. The Rep was not rushing me and made sure I understood everything before moving on to fixing the issue.
The agent knew well the subject matter
The agent knew well the subject matter