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About Bluehost: Why We Exist

Bluehost believes every small business deserves the opportunity to thrive online

Our mission is to give small business owners the power to run big.


Our customers say
Excellent
4.5
4.5 out of 5 based onBased on 32158 reviews
Trustscore 4.5 | 32158 reviews
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OFFICIAL PARTNER

Recommended by WordPress.org

risk free

RISK FREE

30-day money-back guarantee

infrastructure

INFRASTRUCTURE

99.99% uptime SLA

help

EXPERT HELP

24/7 support — real humans

OUR PROMISE

Show up. Stand out. Thrive.

Who Bluehost Is Today

The small business platform for the AI era


first

Purpose-built AI


second

Easiest-to-use technology


third

High-performance infrastructure


fourth

Most helpful human support

WHO WE ARE TODAY

Bluehost by the numbers


5M+

Global Customers


100+

Countries


50M+

Pages created every year


98%

Customer Satisfaction Score


<2 min

Average support response time


4.6/5

Average Trust Pilot Rating


#1

VPS Benchmark Rankings (2026)


99.99%

Uptime SLA


BLUEHOST TODAY

Everything you need to build, host and run online with confidence in the AI era


BUILD

 

Business Builders:

Build your brand, website or store with AI-powered tools that make getting online simple.

 

Tech Builders:

Build sites, apps and agents with the tools and stack you choose.

HOST

 

Business Builders:

Keep your business fast, secure and reliable with high-performance hosting and human support.

 

Tech Builders:

Deploy and scale on VPS, Cloud and Dedicated infrastructure with control.

RUN

 

Business Builders:

Reach more customers, grow revenue and automate more of your business with AI.

 

Tech Builders:

Connect workflows, automate operations and run Sites, Apps and Agents at scale.

OUR BRAND PILLARS

What we stand for and how we’re different


Purpose-built AI for small business

Purpose-built AI for small business

AI that helps you build, launch and grow your business.

Easiest-to-use tech

Easiest to use tech

Tools that make getting online and running your business simple.

Premium Performance without Premium Cost

Premium performance without premium cost

High-performance infrastructure that gives your business room to grow.

Human expert support, anytime

Human expert support, anytime

Helpful people, ready when you need them.

What our customers say


Upload Issues

For some reason my website program no longer linked to my Bluehost account although I had not changed a thing since my last updates. I was in a hurry to put new content on my website for an upcoming webinar. The Bluehost host was clear, concise, and innovative to help me get my program to link again... she thought of a remedy that I would never have thought of. Highly recommend Bluehost for the service!

Best most responsive Team supporting my…

Best most responsive Team supporting my webpage . . . no better webpage hosting Team anywhere compares to Blue Host!!

Very helpful

Very helpful

compasionatte

The technician was alert and knowledgeable and was able to identify the problem as I explained it to the best of my ability. AAA+++

Nidhish was kind and knowledgable and…

Nidhish was kind and knowledgable and helped me with my request over chat.

My assistant was super helpful

My assistant was super helpful! I so appreciate her knowledge and expertise. She even helped me decide on a color for a heading! Thanks so much!

I made a call about changing a payment…

I made a call about changing a payment method. My specialist which I believe was named Medz was able to troubleshoot me through the issue and within 2 tiers of things to try got me up and running! I was so happy not to have to wade through a robot chat. I was able to make the changes needed to properly pay for the bluehost services. Thank You!

Needed assistance with a billing issue

Needed assistance with a billing issue. Got prompt service and a successful resolution.

Really Great

I really needed to be sure that my Bluehost renewal was going to happen okay. The person I communicated with was very helpful, and I came away happy. What more could you ask?

William was extremely helpful

William was extremely helpful setting up my new account, and sorting through many technical hurdles. He was kind, courteous and patient. Thank you, William!

A shout out about a great rep

I have been a Bluehost Pro Support customer for 2 full year subscriptions at this point, & have written a number of reviews about how happy I am with my experience with this feature. So normally, I wouldn't be taking the time when my hair's on fire to repeat what I've said here again. But... When you call Pro support, you get a specialist to help you with the tasks you want to accomplish in that session. & who you get is random, there is no dedicated specialist for your work. Today when I called I got a rep named Lee. Normally I probably wouldn't remember an individual but I did remember working with Lee once before. His name stuck with me because of his patience, insight, knowledge of his craft & quick grasp of my issues at that time stood out for me. & today was no different. Even though I was calling about my subscription renewal, which may or may not have been in his wheelhouse, he made the effort to help me find the answers I needed to keep it current & uninterrupted. So I just wanted to post an acknowledgement of someone who doesn't just go through the minimum required of him to help his employer help their customers to succeed; & who really puts thought & effort into the work he does & the good image of the company he works for...

Bluehost is great to work with

Bluehost is great to work with. The best thing is you can reach them anytime day or night in case something happens with your website and they go above and beyond to help you get it fixed. They offer a training and how to update and work on your own website for about 160 a month in one month I got so much done and the people they hook you up was fantastic.

My Bluehost Chat interaction was fast…

My Bluehost Chat interaction was fast and extremely helpful. They answered all my questions in a few minutes and explained everything clearly.

Very nice people in customer service…

Very nice people in customer service and the option to speak with a real person. The SSL certificate was reinstalled and all is well.

The representative who assisted was…

The representative who assisted was courteous and understanding of our organization's needs. The representative addressed the issue promptly and to my satisfaction.

Superb execution of all website…

Superb execution of all website changes!!

Sam saved the day!

Sam saved the day! The wrong phone # was on your website, and your chat stream wasted days of my time. Luckily Sam was there - she solved my issue in 2 minutes.

He was courteous and professional and…

He was courteous and professional and on point.

Very happy with the level of support…

Very happy with the level of support and knowledge. The Rep was not rushing me and made sure I understood everything before moving on to fixing the issue.

The agent knew well the subject matter

The agent knew well the subject matter

Meet our leaders


Sachin Puri

Chief Executive Officer of Newfold Digital, parent company of Bluehost Group


Salim Ali, CMO of Bluehost

Salim Ali

Chief Marketing Officer


Satish Hemachandran, SVP of Products

Satish Hemachandran

Chief Product Officer


Antonis Papatsaras, CTO of Bluehost

Dr. Antonis Papatsaras

Chief Technology Officer


Jodi Dahlgard, CPO of Bluehost

Jodi Dahlgard

Chief People Officer


Join the Bluehost Team

If you’re ready to grow your career and help millions of small business owners to grow and thrive around the world, you’ve come to the right place. Check out the Bluehost careers page.

careers

Resources


news

News

Discover the latest announcements from Bluehost’s PR Team

expert how-tos

Expert How-Tos

Get expert tips and the latest insights on AI, marketing, and more

Recognition

Recognition

Check out our award-winning team’s accolades

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