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Sura was great help with log in issues. Sura was very helpful and patient with all my needs. Thank you very much.
Great service, very fast problem solution :)
Rahul was great, he was detailed and found some tiny mistakes that i made, but was a huge blocker in completing my integration. My Ai and I spend several days trying find out what was wrong and even my Ai didn't catch the mistake, but Rahul did, so I'm grateful! Bluehost Awesome always!
Great Customer Service
The AI help was poor, but the live support tech resolved the technical issue quickly.
I very much appreciate the extra time that Jay P. spent with me on the phone to troubleshoot the website's functions and provide a successful solution while we were on the phone. Jay's proactive approach really made a difference!
The support I was given was great and efficient. The live agent was able to solve the issue and was very friendly to me. I liked that the live agent was also giving me updates. That was very much needed.
Support chat is very helpful. Resolves any issues in one session.
Addressed my concern promptly and professionally.
The solution through a live agent was resolved within 1st attempt
The support agent was very helpful, patient, and thorough. They quickly identified that the issue was related to a server problem and took immediate action by rebooting the server, which resolved the website downtime. The response was fast and the explanation was clear. Overall, a great support experience!
Nice and insightful
They responded fast when I had a billing issue
Excellent, responsive service. I recommend Bluehost 100%
Technician was quick to respond and was able to help me in a timely manner. Very pleased with the experience.
**Helpful support and successful refund** I contacted Bluehost to cancel my hosting renewal because the price was too high. The support agent was patient and professional, checked my refund eligibility, and ultimately processed a **refund**. Auto-renewal was also disabled. The process took some persistence, but I was happy with the final resolution and the support I received.
The support was great and satisfying in resolving issues
Manish was great and resolved my concerns politely and quickly
On August 12, 2026, I had database error messages which prevented me from logging into my website. I called Bluehost Tech Support and spoke with PRINCESS, from the Philippines. PRINCESS was outstanding! She patiently listened to my concerns, she immediately understood the nature of the problem, and she explained what she was going to do. Within several minutes, PRINCESS fixed the Corrupt Database issue, and I was able to log into my site on the backend. In addition to being very competent, Princess was very friendly and helpful. She also gave me an excellent tip on how to improve the design of my website. Thank You PRINCESS!
Was fast and competent help. Also suggested solution of other problems.
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