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I contacted Bluehost support regarding an account issue. I first interacted with an AI agent, which threw up its hands at an appropriate point and turned me over to a real human. I was asked to enter a verification code sent to my email address, which was a good security step. The human was helpful, even cheerful, and helped me get connected again. I appreciated the support I received.
Excellent customer service! The technician was able to help me avoid a security issue despite the fact that I am NOT tech savvy! She also suggested an extra security step that I could take. I took it am am ever so grateful! You guys are the best! Thank you!
The support person was very knowledgeable and helpful and was able to resolve my issue quickly.
Very helpful in solving my issue of findign renewal link.
Person was extremely knowledgeable and fully satisfied my website transfer needs!
It was swift, simple and satisfactory
Courteous and helpful human assistant. Problem resolved.
Bluehost tech guy Carlo did an amazing job assisting me with my website. He was fast, showed up 100% and was very efficient. Much appreciated!
I am pleased that I could do a complicated thing with chat.
I was very worried because when I tried to look at my website the other day, I was not able to open it. I was so relieved that Dhanushrao was able to fix the fatal error on my website so easily and quickly! Thank you! I won't hesitate to use this service again.
When I had technical issues today the woman on the phone was my angel she was able to resolve the problem, a very great customer service!
Very smooth and helpful customer service. Asking for help starts with a painless AI interaction, followed up by a customer service rep as needed. I find this absolutely acceptable and quick resolution by a human rep. Valuable and quick customer service is extremely important and Bluehost gets it right.
they have really good customer service!
Your support is excellent. I like your website, building is easy, and it is beautiful. The only thing I'm not happy with is that now you want to charge extra for simple help, such as a page link that was detached from my site.
Bluehost was immensely helpful in my recent experience at switching to a different platform and all the technology stuff that goes along with it. I am a writer, and not very techie. Bluehost agents were very patient with my endless stream of questions and requests for help.
Good customer service.
Agent was super patient and thorough
Bluehost have very good customer support. Everytime I love chat them they are willing and super helpful in explanation and resolving my issues.
Excellent, highly responsive and effective service! The staff member was very technical and extremely diligent resolved an issue first call first try! Refreshing, confidence inspiring professionalism.
Thank you for the quick help. My issue was resolved in minutes!
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