Need help choosing a plan?

FAQs

Whether you’re starting a blog, e-commerce store,
portfolio or business site, we’ll help you succeed.


What is web hosting?

Web hosting is a service that allows individuals and businesses to make their websites accessible on the internet. Web hosting companies provide servers and infrastructure to store and serve website files to visitors. Without web hosting, websites would not be visible online. Bluehost is one of the leading web hosting providers in the world, and is trusted by bloggers, small businesses, WordPress users, eCommerce and online store owners, and more.


What are the main types of web hosting?

There are four main types of web hosting: Dedicated Hosting, Web Hosting, Cloud Hosting and VPS Hosting. Dedicated hosting provides a server solely for one user; web hosting allows multiple users to share one server; cloud hosting is powered by a redundant global server infrastructure to handle high traffic; VPS hosting is a hybrid of web hosting and dedicated hosting. Each web hosting option has its own benefits and drawbacks, and the choice depends on the specific needs of the website.


Can I get a free domain name with Bluehost?

Bluehost is proud to offer a free domain name with many hosting plans. This can be a great way to save money and simplify the process of setting up a website. Be sure to check the details of the hosting plan to see if a free domain name is included, and view our full policy on free domains.


Can I get a professional email with Bluehost?

Yes, professional email plans are available through Bluehost. Google Workspace is a popular option for professional email hosting, and can be integrated with many web hosting plans. With professional email hosting, users can have a custom email address with their domain name, giving a more professional look and feel to their communications.


What is the 30 Day Money Back Guarantee?

Your satisfaction is our top priority and we're confident you'll be pleased with our services. Still, if you try us and decide your account does not sufficiently meet your needs, you can cancel within 30 days for a refund as follows: 

  • If you cancel within 30 days you'll receive a full refund on your hosting service only. The money-back guarantee does not apply to most add-on products, such as domains, given the unique nature of their costs.
  • If you cancel within 30 days and your plan includes a free domain, there will be a fee to retain that domain. Bluehost will deduct a non-refundable domain fee from your refund, at the regular cost of your domain.
  • Bluehost does not offer any refunds for cancellations that occur after 30 days.

Is Bluehost  recommended by WordPress? What does this mean for users like me?

Yes, Bluehost is a recommended hosting provider by WordPress. Bluehost offers specialized WordPress Hosting plans that are optimized for the platform, as well as WooCommerce Hosting plans for eCommerce websites. This ensures that websites built on WordPress have optimal performance and security. Users love our user-friendly interface and one-click installation of WordPress, which make it easy for anyone to set up and manage a website.


Why should I choose Bluehost?

Bluehost is a top-rated web hosting provider that offers reliable and affordable website hosting plans with easy-to-use tools. With 24/7 customer support, domain name registration, and specialized WordPress and WooCommerce hosting options, Bluehost is a great choice for individuals and businesses looking to launch a successful website. Bluehost is a trusted and innovative leader in the web hosting industry.

It's easy to see why Bluehost is a top choice for web hosting among many individuals and businesses.

Free Domain Policy

One free domain is included for one year with the purchase of a web hosting plan of 12 or 36 month terms. This free domain must be redeemed within 90 days from date of purchase. Free domain is only applicable on either a domain transfer into Bluehost or a new domain purchase of one the following TLD’s: .BIZ, .INFO, .COM, .NET, .ORG, .UK, .CO.UK, .US, .EU, .DE, .NL, .CO, .SPACE, .WEBSITE, .BLOG, .ONLINE, .SITE, .STORE, .TECH. Premium domain names excluded from this offer.

After the first year, the domain will automatically renew at the then current rate (located in your renewal center) until cancelled, you can cancel at any time. However, please note that newly registered domains cannot be transferred to another registrar during your first sixty days of a registration period. Any domains cancelled within the 1st year of service will be assessed a non-refundable domain fee based on the standard cost for the domain, plus any other applicable fees. Please see the Domain Registration Agreement for more details.

99.99% Uptime SLA

Bluehost promises 99.99% uptime on shared hosting, based on server and Apache performance. If actual uptime drops below that, customers can claim a single 5% monthly credit within 30 days. Learn more