Get access to WordPress expertise that helps you sharpen your site, strengthen your strategy and grow with confidence.
Go further than quick fixes with expert input on themes, site direction and the decisions that shape a stronger WordPress presence.
Improve design, SEO, landing pages and mobile experience with practical guidance that helps your site perform at its best.
Lean on WordPress experts when new priorities emerge, questions arise or your site needs a clearer direction.
Build a stronger digital presence with Pro WordPress Live with expert guidance on design, content, landing pages and mobile performance.
Get help selecting the right theme and customizing key elements so your site is built around your goals, content and brand.
Improve how your content is organized and how your landing pages guide visitors toward the actions you want them to take.
Strengthen SEO, mobile responsiveness and keyword focus with expert guidance that helps your site perform better across devices and search.
Every Pro WordPress Live plan gives you access to WordPress experts, with higher tiers adding faster ways to connect and deeper optimization support as your needs grow.
Pro WordPress Live
Learn more WordPress skills to solve issues faster
A$3.00/mo
1VAT not included
1GST not included
RECOMMENDED
Pro WordPress Live Premium
Tackle advanced features and keep learning as you go
A$3.00/mo
1VAT not included
1GST not included
Get the perfect amount of guidance with expert WordPress help that goes beyond traditional break-fix support.
Work with WordPress experts to help you navigate tools, setup decisions and next steps with more clarity.
Support that fits your plan, with ticket access across all tiers, chat in Plus and Premium, and phone in Premium.
More than one-time fixes, with hands-on guidance for themes, content, SEO, landing pages and mobile optimization.
Practical WordPress guidance for new ideas, evolving priorities and smarter decisions as your site grows.
The live chat is very helpful
The representative helped me well
Bluehost sales and support helped me find the best options and assisted in our migration. Their customer service and support are excellent.
Instant Sucess in First Contact w/Tech Support: Preema D was able to guide me in a matter of seconds to resolve my issue! Thank you so much.
The representative was very helpful and kind and resolved my issue in a timely manner.
It took two tries, one yesterday and one today, but the last person who helped me was able to resolve the issue satisfactorily. I am not sure I explained it adequately on the first attempt.
I have been using Bluehost to host my blog for over 15 years, and I have always been impressed with the level of support I've received. I've lost count of the number of times I've contacted the Bluehost support team with a problem that ended up being a plugin issue. Even though plugins are not actually their responsibility to fix.... they've always gone above and beyond to help me whenever they could.🙂 I have never had a bad experience with them.
I recently ran into a "database connection error" on my WordPress site, and since we don't have an in-house IT team, I was quite stressed. The Bluehost customer support team was amazing! The representative was extremely polite, professional, and knowledgeable. They quickly identified the issue, reconfigured the database settings on the server side, and brought my website back online in no time. Top-notch service and quick resolution. Highly recommended! ⭐⭐⭐⭐⭐
Follow up to problem canceling services. I spoke with Michael L., and he helped,me navigate through the changes that I needed to have completed. If I may offer one puce if advice, it would be to e sure that the customer service reps be well-spoken in the English language.
The capacity of Ashlesh to remain calm and solve the issue, always very gentle. I had already a couple of times the issue of the Sent email appearing as successfully sent, but eventually i found out from angry clients and friends that they did not receive the message. The damage was done, no way to recover. Try to make this Not happenable again.
great experience with representative.
The tech was knowledgeable an patient with an older man, not entirely tech savvy. Tech worked through a malware problem successfully and took all necessary time to do it.
Bluehost has been fantastic since I started using them in about 2019 - all those reps I have had contact with are so helpful and courteous and they follow through every time. I am very impressed with all they do...Go Bluehost!
Dhanyashree was very kind and had a good attitude the whole time to resolve the issue.
Perfect 5/5 Very understanding. resolving issue in a minute
I I had a great experience with Bluehost’s customer support. I had an issue with a pending charge after cancelling my service, and their team was very understanding, responsive, and professional. They reviewed my case, processed the refund, and kept me informed throughout the process. I really appreciate how they handled everything and their commitment to customer satisfaction. Thank you, Bluehost, for resolving my issue so quickly and making the experience a positive one!
Finally after numerous tries of trying to correct my email and contact forwarding the agent presented my problem to the higher technicians. Hopefully they will resolve it soon. I thank the agent for giving it his best effort!
Bluehost has been my hosting service for many many years. Great experience. Their tech support is superb. (Tech Rep "Fame" went above and beyond to help me with a cache problem) Not a long wait to talk to a real person. reasonable fees. Bluehost rocks!
My service agent was helpful and kind and patient!
I’ve used Bluehost before but it’s been a few years. Some of the cpanel changed but I caught on pretty quickly.
Rated 4.6/5 based on 29K+ reviews on Trustpilot
Talk with a Pro WordPress Live expert to find the level of guidance that fits your site, goals and next steps.
International calling fees may apply
Let Bluehost's full-service website experts build and help maintain your entire site for you, all under your direction.
Pro WordPress Live is a WordPress support service by Bluehost built for customers who want more than traditional break-fix help. It combines expert WordPress assistance with hands-on guidance across web design, SEO, landing pages, mobile optimization, account access and ongoing support so customers can move faster and make stronger site decisions.
WordPress support is a service provided by WordPress experts and professionals to help keep your WordPress website running smoothly, securely and reliably. It typically includes help with updates, performance, troubleshooting, security checks and technical fixes that improve how your site works over time. For business owners, WordPress support makes it easier to maintain a healthy website without having to manage every issue on their own.
Yes, WordPress support can help improve SEO by strengthening site structure, content organization, mobile responsiveness and page-level optimization. For businesses that want more than technical fixes, support can also include guidance on how to improve visibility in search through stronger website foundations.
Mobile optimization is important because it helps your website perform better across devices, improves usability for visitors and supports stronger search visibility. A mobile-friendly WordPress site is easier to navigate, easier to engage with and better positioned to support growth.
A strong WordPress support service should offer reliable help, practical guidance, and support that goes beyond one-time troubleshooting. For many businesses, the best fit is a service that can also help with site improvements, backups, SEO guidance and landing page performance.
Yes. Theme selection is one of the areas where expert guidance can save time and reduce guesswork. Pro WordPress Live includes website design guidance to help you choose the right theme and customize it to better fit your site goals.
If you are looking for professional WordPress support, Pro WordPress Live is positioned around expert help when you need it, practical guidance that improves your WordPress skills and support that goes beyond generic troubleshooting. It is designed for customers who want a partner to consult on ideas, not just a ticket queue.
Premium includes on-demand ticket support, on-demand chat support, on-demand phone support, account access assistance, website backup assistance, website design guidance, content optimization assistance, landing page optimization assistance, mobile optimization assistance and 1-keyword optimization.
Pro WordPress Live offers WordPress support through different channels depending on plan. All plans include ticket support, Plus and Premium include live chat support and Premium also includes phone support.
Pro WordPress Live can help customers choose the right theme and guide supported site decisions, but it is not positioned as full WordPress development support. The team will not repair themes or plugins, edit customer code, create custom forms, create or modify databases, migrate websites or access the customer’s file manager.
Pro WordPress Live includes Website Backup Assistance and can help schedule backups and restore data using CodeGuard. Because CodeGuard is a standalone product, backup-related help is tied to that additional purchase, which is important to clarify for anyone looking at WordPress website maintenance services through Pro WordPress Live.
Pro WordPress Live can still provide WordPress expert support and guided advice, but there are important limits. The team will not access or log into a customer’s hosting account, including third-party hosting and will not access the file manager or migrate the website.
Pro WordPress Live helps reduce the risk of disruption during updates and maintenance by supporting safer site changes, backup setup and restore guidance through CodeGuard. While downtime cannot be ruled out in every case, our WordPress support services are designed to help customers make safer decisions and keep their sites moving forward with confidence.
Yes. In addition to the recurring plans, customers can purchase Pro WordPress Live for one hour as a one-time option. This gives customers a lighter entry point if they want WordPress professional support or WordPress expert help for a specific need before committing to an ongoing plan.