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I've been with Bluehost for 16 years. They are the best. Excellent support, although, I have rarely needed assistance over the years. Thank you!
Bluehost tech was very helpful in resolving questions, explaining the process and finally implementing the changes our organization was looking to perform that will raise our web presence but more importantly support our member online needs!
Brian was great and took care of helping me with renewing my domain. He was very polite and helpful!!
I recently noticed a charge for an auto-renewal from Bluehost on my credit card statement. My business had been closed since COVID, and because the closure was not a planned or “happy” ending, I simply stopped paying attention to the website and related peripheral details, including the auto-renewal. I contacted Bluehost customer support as soon as I noticed the charge. The associate explained that, because it had been more than two months since the auto-renewal, the charge was outside the refund period. I completely understand that there is a policy in place. What I really appreciated, however, was that the associate took the time to understand my situation and genuinely tried to help rather than simply dismissing my request. I appreciate that effort and the understanding shown during the conversation. I sincerely hope the financial department will consider the circumstances and make an exception by processing a refund. It would mean a lot, especially since the service was no longer being used after my business closed during COVID. Thank you to the support associate for listening and trying to help.
Deepsha, was excellent, patient and really knowledgeable. Took care of all my issues with error messages and down websites. Explained everything as we went along. And gave me instructions on how to do more of my own troubleshooting.
The real person chat assistant was great, understood my issues and was able to assist in a timely manner.
I have used a few hosting companies over the years and I have to say that this is the first time I have used Bluehost and the service is second to none. I am very satisfied
Best service!
the agent was profesionnal and helpfull
Knowledgeable quick and friendly customer service!
I called Bluehost to help with the name appearing on my website that included my phone number. I have the website in staging preparing to launch about two months from now and was receiving calls already because the phone number was included. The tech was extremely helpful, corrected the problem, and was very professional. The problem was resolved quickly and I could get on with my day. All my calls to Bluehost have been so helpful, particularly because I am a novice at building a website and need a lot of help.
Customer service over the live chat was on point. Efficient and resolved my queries and issue quickly
Good hosting service, Cherry was friendly and helpful
Incredibly easy. I am very impressed.
Great Assistance, Great support as always.
Shreeja was great! I always have a fantastic experience with Bluehost customer service. Thank you!
Best hosting site so far
Very professional and polite.
Just worked with a great Customer support agent that literally hand carried me through my issue. Professional, kind, patient...I'm grateful. Thank you
Ramya solved my issue, which I caused, in just minutes.
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