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I have never reached out to customer support and not have my problems resolved. They are so helpful and patient. In my experience Bluehost is the most reliable hosting service that I have worked with thus far. The interface is so clean.
Professional and courteous. Had answers and solutions in one phone call.
Very helpful in supporting my double payment
The AI agent wasn't useful but the human agent was excellent!
My human helper stayed with me until I understood. He was technically very proficient. Courteous and kind. I really appreciate his help!
Had a misunderstanding with a product they were so understanding in getting it corrected the first time highly recommend
Nazmeen was responsive, courteous, and quick to pinpoint the issue with synchronizing my BlueHost email to Outlook on Microsoft 365 for Mac. It took several minutes, but she addressed it perfectly in one interaction.
It was very easy to set up. Getting a domain name took seconds, setting the WP site took just a few minutes. I received a follow up call from Johroe Rodriguez who was very helpful in helping me understand how the account is set up by default and adjusting it how I wanted. He even offered to help me move my domains when I was ready to do so.
Please let me know if I will be notified when the two refunds arrive at my bank account.
I run out of space in WordPress and trying to buy more space I entered a wrong contract. The Blue Host representative rectified the problem and refunded the unwanted contract. Everything has been done with a professional advice and patience. Thank you for helping
The tech rep was able to provide a solution that solved the problem
I am very Content with the pro specialist, extremely helpful and patient, no complaints!
it was just smooth, professional and hassle free in almost no time, best of luck technical support showed understand and support.
He was very patient and kind when faced with my ignorance of the whole issue. My assistant usually handles these things so I was clueless, but he didn't make me feel badly about my lack of knowledge. He answered all my questions and found a solution for me. Excellent service!
Polite, understanding and efficient in helping us resolve a renewal issue
I like that it has a human agent chatting with me. It feels nice to have a human understand you without having to change the questions so it can be answered by AI.
Always very courteous and helpful customer service
I receive a quick and accurate answers from technical support. Also AI did send me to speak to a live agent as soon as I requested. I like that.
the person before this one didn't help at all. They made it worst and tried to get 289$ from me...I signed off and started over. With this person they help me with no problem and it wasnt as big of deal, as the other person made it
The agent was very respectful and patient with me. I kept coming back to the same question, but I was not understanding the agents answer, but he kept very calm an repeated the explanation in different ways till I understood. Awesome, just Awesome.
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