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They worked well in trying to solve my…
They worked well in trying to solve my issue.
I've been using Bluehost for about 6…
I've been using Bluehost for about 6 years, and every time an issue comes up with my website, they get on it right away. Good Job Guys!!!
Excellent services
Everything
Exceptional Support from Abilash…
Exceptional Support from Abilash Shenoy! Abilash Shenoy (Manager) provided outstanding support when I ran into an issue with my new website. As soon as I was transferred to him, he resolved the problem in just a few minutes. He expertly reinstalled WordPress, carried out thorough checks, and made sure everything was fully functional so our team could log in and start building right away. His service was prompt, professional, and top-tier. Bluehost needs to hold onto and appreciate top talent like Abilash. Highly recommended!
Excellent service
Excellent service, My issue was fixed in les than 30 minutes and it was caused by something on my end. The tech support managed to find it and to fix it right away. Great work guys.
Successful account renewal problem resolution
Initially the AI chat agent was unable to resolve my account questions. I was transferred to a live chat agent. That agent was very helpful, professional, and knowledgeable. When there seemed to be an unresolvable problem, the agent was able to come up with suggested alternatives. My questions were satisfactorily resolved.
Juliette is the only representative who…
Juliette is the only representative who listened, comprehended my situation and resolved my two issues completely within 13 minutes. I wish she was the only person I could talk to as she is a brilliant problem solver and is direct polite professional kind and no fluff and honest. I have many domains and she literally was ahead scanning my account, ready to answer my questions and understood my nature and issues I had in the past. Calls to bluehost usually average 2 to 3 hours and a waste of my time and require call backs which I dreaded. Juliette is the BEST rep ever, #1 in my book. Thank you Juliette! I wish we could clone you! Listen to the call and use it for trainings.
Having an employee like Jegger makes…
Having an employee like Jegger makes your company professional and very effective for customers. He was extremely helpful, professional, and efficient in helping me solve my recent web doman problem. Thank you for having such a great employee!
Had a call into Bluehost about my…
Had a call into Bluehost about my migration to the dedicated server. I am so grateful to Jesse for clearing up some of the misconceptions I had. He was very patient and knowledgeable. The new website transition is running like a clock now. Thank you once again.
The representative was knowledgeable
The representative was knowledgeable, helpful and patient.
Excellent service and agent
Called because my hosting cost was about to double. The representative quickly figured out that the storage issue was due to old unnecessary backups and we were able to delete them. That allowed me to continue with the same plan and the rep also used a coupon code to bring down the cost of the plan. Excellent service, and rep was very helpful and kind!
Patience in Practice
I am very impressed by the patience of the bluehost technicians. I am building my website slowly on my own with the invaluable help of Bluehost technicians and Wordpress help. As a 73-year old new user, I have plenty of questions and they always get answered in step-by-step detail when I call.
very good & responsive customer service
very good & responsive customer service
Easy, positive results despite my lack of knowledge.
I'm not tech savvy but the chat service was so helpful and easy to deal with - and completely solved multiple problems in one chat.
Gheeta is amazing,she was really…
Gheeta is amazing,she was really helpful!
From Friday afternoon through the early hours of Saturday
From Friday afternoon through the early hours of Saturday, I experienced issues with all seven of my websites. A total of five agents failed to resolve the problem, but the final agent—Owain—spent a significant amount of time and finally fixed everything. I am incredibly grateful to Owain.
Excellent support experience
Excellent support experience. The agent quickly checked my domain DNS details, identified the issue, and updated the necessary settings. The problem was resolved efficiently, and the communication was clear and professional throughout. I really appreciate the fast and helpful assistance. Highly recommended.
My hompage went down
My hompage went down, and they fixed the issue in 5 minutes
Fast Excellent Customer Service
The live agent solved an issue I would not have been able to solve and they did it relatively quickly. They saved me some serious stress and anxiety.
Agent understood my renewal issues and…
Agent understood my renewal issues and acted promptly.
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