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par plus de 5 millions d’utilisateurs WordPress
Ali Mc
Great human customer service
Once I was able to speak with a person, not AI, my issue was resolved easily and efficiently. I always seem to have good customer service whenever I have a website problem.
Aujourd'hui
Cindra Lee HENRY
Exceptional Patience
My support person today was exceptionally patient with me. I have to be honest - I'm difficult, I get frustrated easily, and I want to do things myself but don't know how, so I feel stupid. She guided me step by step through certain basics that finally made it possible for me to have a decent-looking website that makes sense. I'm very happy with what we have so far. But mostly I'm amazed that someone had the patience to work with me for 20 whole minutes!
Aujourd'hui
Vickie caputo
Professional Results Without Web Design Experience
When I signed up for Bluehost's Pro Design Service, I was looking for a way to create a professional website without needing to become a web designer. The service has exceeded my expectations. I work directly with Radny, my Bluehost website specialist. He is always professional, friendly, and responsive. Whenever I submit a request, he completes it quickly and accurately. What really stands out is his commitment to customer satisfaction. He consistently follows up with a phone call to make sure the requested changes were completed correctly and to see if I need anything else. For me, the biggest benefit is how easy he is to work with. Website development can be intimidating for someone without technical experience, but Radny makes the process simple and stress-free. His support has helped me continue developing my website with confidence. I highly recommend Bluehost Pro Design Service to anyone who wants a professional website but prefers expert assistance rather than building it alone.
Aujourd'hui
John
The customer service rep was patient in…
The customer service rep was patient in explaining the process and very knowledgeable. He communicated each step thoroughly and clearly - especially for someone like myself who is not tech-savvy. The migration was done quickly, and I am extremely satisfied.
Aujourd'hui
IAN
Tech support is usually excellent and…
Tech support is usually excellent and knowlegeable. Although, to be honest, the women are usually better at it than the men! (Says me, a man). But the men are almost as good. Pooja especially was great, she hung in there with me and kept digging and digging and experimenting until what wasn't working, worked. She took ownership and made sure she solved the issue. That's rare these days and always very appreciated when I find people with a real work and ownership ethic. Bluehost overall, pretty good, but a little limited with the shared servers. You can use Python and PHP, MySQL/Maria but not Nodejs (therefore Next.js), for example. But if you're not using something like that, it's very competitively priced, especially with 24/7 good tech support. I've been using them for 7 years now. One caution: Before you sign up on shared servers, make sure that what stack you need to use is supported. 6:58 PM
Aujourd'hui
Don McCunn
Human Agents are superior to AI
I have been dealing with three hosting services the last two months. What I have learned is that hosting services set up their software to deal with a myriad of technical details such as Nameservers, SSL Certificates, etc. The AI I have encountered tries to teach the client how to weed their way through the FOREST of technical details using the software the hosting site has set up to handle the details. I have had to deal with hosting issues no more than once or twice a year. I am not a techie. It is agony to have AI as a guide teaching me what to do rather than a human who knows exactly what to do. I have wasted days getting it wrong when human support can solve the issues in minutes. The Human Agents know exactly how the company's software works and how to walk through the FOREST of technical settings to get the necessary results. This allows the client to helicopter over the FOREST to have websites that meet their needs. BlueHost seems to really understand this. It is my experience that Hostinger seems to think AI is better than the human tech support people. People who for decades have done exactly what needs to be done multiple times a day. If you are looking for a hosting service my experience is that you should definitely consider BlueHost.
Aujourd'hui
esra
The CS rep is another reason why I am…
The CS rep is another reason why I am staying with BlueHost, very helpful.
Aujourd'hui
Frances Shepherd
Bluehost's AI and representatives are…
Bluehost's AI and representatives are excellent in resolving issues.
Aujourd'hui
Carlos Araiza
always so helpful and courteous
always so helpful and courteous. my subscription is almost time to renew and I will not leave due to their great customer service. Thank you for always helping me.
Aujourd'hui
NickiLab
Extremely knowledgeable and helpful
Extremely helpful with billing issues and email storage options. Very knowledgeable and friendly. Reasonable prices. Quick service.
Aujourd'hui
Robert Walker
Technical Support from JET Was Outstanding
This is the first time in more than 10 years with Bluehost where I had a serious issue. I was NOT allowed to log into the back end on one of my 3 websites. In addition, the people who visit them, could not gain access to the site. We were all met with a DATABASE ERROR message, which I never saw before in over 10 years with rock solid, Bluehost. I was transferred to JET in VPS Technical Support and he was outstanding. Jet was patient, he listened to my concerns, he analyzed the problem, and then told me he was confident he could resolve the issue. Sure enough, in less than 7-8 minutes, Jet resolved this serious problem. Then I told him about a 2nd frustrating problem I was having with WHM access to the design area of my website. Within 2 minutes, Jet resolved that issue also. I cannot begin to thank Jet for his patience, understanding, and excellent knowledge. Robert T.
Aujourd'hui
loun long
Bluehost has provided exceptional…
Bluehost has provided exceptional customer services. Our company uses the Professional Titian Email and the created our website through Bluehost. They're able to help with any technical errors and issues.
Aujourd'hui
Kemper Fant
They have exceptional customer service…
They have exceptional customer service on the technical end. They’ve helped me in so many ways.
Il y a 1 jour
Cheryl Elton
My issue with Bluehost was resolved in a timely manner
My issue with Bluehost was resolved relatively quickly today (1/2 hr. phone time with rep, followed by about 8 hours for website to sync.) Overall, the support team has always been helpful with any of my website hosting or domain issues, but occasionally I've experienced long wait times in the past.
Il y a 1 jour
Rich M.
We’ve used Bluehost as part of our infrastructure.
We’ve used Bluehost as part of the infrastructure behind Rogue Media Solutions, and at this point we’ve put it through a lot more than a basic small-business website. We manage multiple WordPress sites, client projects, DNS, SSL, staging, migrations, email-related configurations, and a growing number of local businesses through our hosting environment. Overall, Bluehost has given us a solid foundation to build on. What I appreciate most is that we’ve been able to grow without immediately having to rebuild our entire hosting stack. When something does come up, support has generally helped us get pointed in the right direction, and the platform gives us enough control to actually manage our clients properly rather than treating every website like a basic DIY site. No hosting company is perfect. There are occasional delays with DNS, SSL provisioning, caching, or changes propagating, and sometimes you have to know enough to diagnose what you’re actually looking at before contacting support. But that’s infrastructure. What matters to me is whether the system is dependable once configured correctly, and ours has been. For a small agency like Rogue Media Solutions, Bluehost has allowed us to spend more time building websites and helping local businesses instead of constantly fighting the server they live on. So far, it’s been a good fit for where we are and where we’re headed. — Rich Rogue Media Solutions
Il y a 1 jour
Bartels Benjamin
The agent was nice and precise
The agent was nice and precise, and the information was very helpful
Il y a 1 jour
Bishop, Kim
Representative was very helpful
Representative was very helpful as Ai was unable to resolve my issue.
Il y a 1 jour
Max Bedacht Jr.
My problem was resolved very quickly
My problem was resolved very quickly
Il y a 1 jour
Cheraka Hakim
verry helpfull
verry helpfull
Il y a 1 jour
Mike Delia
This was a Difficult time with access…
This was a Difficult time with access my contact with you took effort for being in communication with what haD been difficult for my inability to get across the effective you work f for me. Thank you
Il y a 2 jours
Pourquoi choisir Bluehost ?
Bluehost vous offre toutes les ressources nécessaires pour bâtir une présence en ligne réussie : un hébergement ultra-rapide, des fonctionnalités e-commerce, une expertise WordPress et bien plus encore.
CDN Cloudflare : Boostez les performances de votre site web & réduisez les temps de chargement avec Cloudflare, un réseau avancé de diffusion de contenu. Des temps de chargement plus rapides se traduisent par une meilleure expérience utilisateur, un SEO optimisé, un trafic accru et des taux de conversion plus élevés.
Technologie de mise en cache : Grâce à la mise en cache au niveau du serveur, vos serveurs renvoient les pages web plus rapidement, améliorant ainsi les temps de chargement de votre site web.
Stockage NVMe : Notre infrastructure serveur est alimentée par des serveurs Dell en rack, utilisant des puces AMD EPYC avec une puissance de traitement supérieure, de la RAM DDR5 et un stockage NVMe ultra-rapide. Vous bénéficiez de MySQL 8 et de la dernière version de PHP fonctionnant sur un stockage NVMe ultra-rapide, ce qui améliore considérablement les performances.
Configurez facilement votre site Internet et lancez vos ventes en quelques étapes simples :
Inscrivez-vous à une formule d’hébergement partagé : Choisissez une formule qui répond à vos besoins.
Terminez l’onboarding : Utilisez notre création de site par IA et répondez à quelques questions simples pour créer rapidement votre site web.
Choisissez un thème : Choisissez la bonne couleur, la police et la mise en page pour vos pages web et voyez votre site web prendre vie.
Ajoutez des fonctionnalités passionnantes : Choisissez dès le départ des plugins utiles pour la vitesse, la sécurité et la génération de leads.
Publiez votre site web : Mettez votre site web en ligne et commencez à vendre.
Obtenez des visiteurs : Utilisez Yoast SEO ou nos services de consultation SEO pour améliorer votre classement dans les résultats de recherche.
Disponibilité 24/7 : Notre équipe d’experts est disponible 24/7 pour vous aider avec les problèmes que vous pourriez rencontrer lors de la création de votre site web.
Assistance par téléphone & et chat : Bluehost propose à la fois une assistance téléphonique & et par chat. Contactez-nous comme vous le souhaitez.
Services de conception de sites Web disponibles : Besoin d’aide pour créer votre site Web à partir de zéro ? En savoir plus sur les services de conception de sites Web Bluehost.
SSL : Les clients achètent davantage sur un site sécurisé. Assurez la protection des données sensibles de vos clients, telles que les mots de passe, identifiants et informations de paiement, contre les cybermenaces. Installez un certificat SSL pour renforcer la confiance envers votre site. Bluehost propose 2 types de certificats SSL :
- SSL GRATUIT géré par Let’s Encrypt, fourni avec toutes les offres.
- SSL Premium propulsé par Comodo et assorti d’une garantie de 10 000 $ afin de vous assurer que votre site peut collecter des paiements de clients en toute sécurité.
Sauvegardes CodeGuard : Ne perdez jamais votre précieux travail ! Bénéficiez de sauvegardes automatisées et de la surveillance de votre site, ainsi que d’une restauration en un clic avec CodeGuard.
SiteLock : Protégez votre site web contre les attaques malveillantes, les spammeurs et les pirates. SiteLock détecte les malwares, préserve votre site des listes noires des moteurs de recherche et minimise les interruptions coûteuses.
Partenariat avec WordPress : Bluehost et WordPress travaillent en étroite collaboration depuis 2005 pour créer une plateforme d’hébergement idéale pour faire fonctionner des sites web WordPress.
Sponsorisations WordCamp : Bluehost s’efforce de soutenir la communauté WordPress afin de développer l’écosystème open source. Nous apportons notre soutien financier et logistique aux groupes communautaires ainsi qu’aux WordCamps régionaux et locaux, tout en participant activement au projet WordPress.
Formation WordPress : Nous facilitons également l’apprentissage et l’éducation grâce à plusieurs webinaires, masterclasses, & notre propre WordPress Academy.
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