Loading...

Knowledge Base
Up to 75% off on hosting for WordPress websites and online stores

Bluehost - Paid Restore Service

Losing data can be incredibly tough, but don’t fret! Our paid restore service  is ready to help. This article will cover everything you need to know about our restore services, including pricing, timelines, and what you can expect.


In this article, we'll discuss:


What should I expect from the paid restore service?

While we strive to recover as much data as possible, please note that restoration is only viable if a backup exists. Specify what you need to restore—be it your website, email, database, or a directory. Our Support team will verify the availability of a backup and, if found, assist you in submitting your restore request to our dedicated team. Sometimes, further investigation may be necessary to confirm the backup’s availability, and we will email you the results.

We strongly recommend backing up any important data, such as emails and databases, that may have been updated since the restore point.

What is the expected cost and timeline for the restoration service?

Our recovery service is priced at $49.00. The duration for data recovery may vary based on specific circumstances, which our restore admins will keep you informed via email.

How do I submit my restore request?

To request a restoration of your website and/or emails, please reach out to us via phone or chat. Inform our Support team what exactly you want to restore or, if there is an available backup, what date of backup you would like to use.

Is there anything I need to do before I request a restore?

Please ensure that any important data, such as emails and databases, is updated since the restore point is backed up.

How will I know the progress of my restore request?

After your restore request is processed, our restoration team will keep you updated on the progress and provide an estimated completion time via email.

Can I do a restore on my own?

Yes. If you prefer doing a restore, you can certainly do so. Here are some helpful articles.

If you have CodeGuard in your account, you can use this service to restore your website and emails! Please visit the following article for the instructions.

Summary

Paid restore service is the solution for recovering lost sites, emails, and database information. This begins by selecting what one needs to be restored and checking if the backup file is available. Then, request it through our Support. You will be emailed with how things are going and a time estimate for completion. It is recommended to backup important data regularly to prevent data loss in the future.

ContactSupport

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

Did you find this article helpful?

 
* Your feedback is too short

Loading...