Domain Transfer Status: What Does it Mean?
You can check your domain's status using ICANN's WHOIS lookup tool or the domain's current registrar's WHOIS lookup service. The status code is provided in the search results. Here is an example:
Check out the How to Transfer A Domain Name To Us article to learn how to transfer your domain to us.
Domain Status Prohibited for Transfer
In certain cases, a domain name may not be eligible for transfer. Please get in touch with your current registrar to understand these cases and find a possible resolution to any issues.
If your domain falls under any of the following statuses, it may not be transferable:
| Domain Status | Description | Options |
|---|---|---|
| pendingDelete | Your domain name has gone past both its normal expiration and redemption periods. Domains only stay in this status for a few days before becoming available for re-registration on the open market. | Contact your current registrar as soon as possible to put a backorder on the domain. |
| pendingCreate | The domain name registration request is being processed. You cannot transfer newly registered domain names until 60 days have passed. | You may also check the current status of your domain transfer in the Account Manager at any time. |
| pendingTransfer | A transfer request is already in progress for this domain name. | Please contact your current provider and ask them to reject the transfer request on your behalf. |
| redemptionPeriod | Your domain name will enter this status for 30 days if it is not renewed or recovered for approximately 40 days after its expiration date. If the domain name is in this period, you may still be able to restore your domain name for a fee in addition to the standard renewal cost. | Please contact your provider to determine how to recover your domain. |
| clientTransferProhibited (or any other "client" holds) | The domain is locked from being transferred at the registrar level. The domain needs to be unlocked by the current registrar to be transferred. | Please contact your current registrar to understand the next steps to remove the lock and allow the transfer. |
| serverHOLD (or any other "server" holds) | The domain has been locked from being transferred at the registry level. These locks must be removed with coordination between the current registrar and the registry directly. | Please contact your current registrar to determine the next steps. |
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.