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Knowledge Base

Setting Up DNS Records for OX Email

Setting up DNS Records for your OX Email plays a very important role in ensuring your emails are delivered securely and reliably. Whether using Bluehost for email hosting or another platform, properly configuring MX, SPF, and CNAME records is essential for smooth email operation and security. This guide will walk you through updating these DNS records for optimal Professional Email setup.

We will review and examine each type of record and learn how it could help your email performance.

Understanding MX Records for Email

MX (Mail Exchange) records direct your emails to the correct mail server. These records ensure the message is routed to the proper destination when someone sends an email to your domain.

Here are the MX records for Bluehost Professional Email DNS Settings:

MX Records
mx001.bluehost.xion.oxcs.net
mx002.bluehost.xion.oxcs.net
mx003.bluehost.xion.oxcs.net
mx004.bluehost.xion.oxcs.net

How to Add MX Records

Our article, Guide to the DNS Tab in the Account Manager, provides instructions on how to add your MX Records to your Bluehost Account Manager.

Why Are MX Records Important?

MX records are crucial because they define how your email is routed. Without proper MX configuration, your email will not reach its destination.

Configuring CNAME Records for Email Authentication

CNAME (Canonical Name) records are used to alias one domain name to another. They're crucial for email authentication.

For Bluehost Professional Email DNS Settings, you'll need to configure the following CNAME records:

CNAME
pop.bluehost.xion.oxcs.net
imap.bluehost.xion.oxcs.net
smtp.bluehost.xion.oxcs.net

How to Add CNAME Records

Our article, Guide to the DNS Tab in the Account Manager, provides instructions on how to add your CNAME Records to your Bluehost Account Manager.

Why Are CNAME Records Important?

CNAME records play a significant role in authenticating your email and ensuring it comes from a trusted source. This helps prevent your emails from being marked as spam.

Setting Up SPF Records for Email Security

SPF (Sender Policy Framework) records are designed to prevent unauthorized senders from using your domain to send emails. SPF records specify which mail servers are permitted to send emails on behalf of your domain.

The correct SPF record for Bluehost Professional Email DNS Settings is:

SPF Record
Host Text (sending IP addresses)
@ v=spf1 include:spf.cloudus.oxcs.net ~all

How to Add SPF Records

Our article, Guide to the DNS Tab in the Account Manager, provides instructions on how to add your SPF Records to your Bluehost Account Manager.

Why Are SPF Records Important?

SPF records help prevent email spoofing and ensure that only authorized servers can send emails on behalf of your domain. Without an SPF record, your emails will likely be flagged as spam or rejected.

Troubleshooting Professional Email DNS Setup

You may still encounter DNS issues after cautious setup. Here are a few typical email problems and how to fix them:

  • Emails not being delivered:
    This could be due to incorrect MX or SPF records. Double-check that all records have been correctly entered, and confirm they have propagated correctly across the DNS servers.
  • Emails marked as spam:
    Ensure that your CNAME and SPF records are correctly configured. Misconfigured records can cause your email to be flagged as untrustworthy.
  • Unable to send email:
    If your CNAME records are incorrect, it can affect the outgoing email servers. Check that your SMTP server settings are correct.

For more in-depth information on DNS management and related topics, check out our articles on DNS Management.

For step-by-step instructions on how to create a mailbox, please visit the articles below:

These resources will help you adjust your email settings and fix any problems you might run into.

Frequently Asked Questions (FAQ)

Q:  What is an MX record, and why do I need it for email?

A:  An MX record is essential for email delivery as it directs incoming emails to the correct mail server. Without it, your emails won't be routed properly.

Q:  How do I know if my SPF record is working?

A:  You can use SPF validation tools online to check if your SPF record is correctly set up and functioning as expected.

Q:  What happens if I don't configure CNAME records for email?

A:  Without proper CNAME records, email authentication might fail, leading to your emails being flagged as spam or not delivered.

Summary

Your Professional Email DNS setup is a primary priority to keep email communication secure and reliable. This includes your MX, CNAME, and SPF records. By following the steps in this guide, your emails will be accurately routed, authenticated, and protected from spam and phishing threats.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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