Migration Services: Website and Email Migration

Maintaining a strong online presence requires reliable website and email services. If you're considering migrating to a more robust hosting provider, our Paid Website and Email Migration Services ensure a smooth transition with minimal downtime. Our expert team oversees the process, providing peace of mind and professional support.

This guide outlines our Website and Email Migration Services, including features, requirements, pricing, and key considerations.

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• Why Choose Our Migration Services?
• Website Migration Services
  • What's Included?
  • Website Migration Requirements
  • Time Frame and Limitations
  • How to Request for Site Migration within the Account Manager 
• Email Migration Services
  • What's Included?
  • Pricing and Limitations
  • How to Request for Email Migration within the Account Manager 
• Important Considerations
• Summary

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Why Choose Our Migration Services?

• Expert Handling: Our team has extensive experience in website migration and email transfer, ensuring a secure and error-free process.
• Minimal Downtime: We prioritize a smooth transition so your business remains uninterrupted.
• Comprehensive Support: From planning to execution, we offer dedicated assistance to handle common migration challenges.

Website Migration Services

What's Included?

• Full Website Transfer—Full Website Transfer—We securely move your entire website, including all files and databases, to your new hosting plan. Email IS NOT included.  
• Site Review and Testing—After migration, you can preview your website via a Direct URL to ensure everything functions correctly.
• Speed and Reliability—Our team works efficiently to get your site live on the new server as quickly as possible.
• One Website Per Service—Each Website Transfer Service covers one website. If you need to migrate multiple websites, additional services must be purchased.

Website Migration Requirements

• An active hosting plan with us (e.g., Shared Hosting, Virtual Private Server, Dedicated Server, WP Pro, WooCommerce).

  Note:

  • Bluehost now provides migration assistance for VPS or Dedicated Server accounts. This service does not also include domain name registration transfer. Our system's security requirements may modify some email account passwords.
  • Bluehost migrations are now a one-to-one service. One site is migrated per service purchased, and email is not included.
• Access to hosting control panel (cPanel, SSH, or FTP credentials).
• Complete backups via Dropbox or Google Drive (if applicable).
• Do not update DNS settings or transfer your domain until migration is completed.

  Note: Do not close your hosting accounts or change your website. Changes made during the transfer may not be preserved. Throughout the migration process, your website and email should remain accessible and functional.

Time Frame and Limitations

• Standard migrations take 2-4 business days, depending on the complexity and size of the transfer.
• Large data transfers (above 3GB) may take longer.
• Domain transfers are NOT included—please refer to our guide on How to Transfer a Domain to Us.
• Price: $149.99 per website migration, which includes transferring one website.
• DNS Update: Our expert team will provide the information and steps needed for DNS updates to finalize your migration and make your site live.

  Important: Our expert team does not perform DNS updates ourselves, as we typically don’t have control over your DNS settings. If you need assistance, our support teams can help.

How to Request for Site Migration within the Account Manager

To avail of our migration services, you can follow the steps below:

1. Login to your Bluehost Account Manager.
2. In the left navigation menu, look for the MARKETPLACE section below.
   
3. Under the Marketplace details page, scroll down to find the Migration section. Select Site Migration by clicking the CLAIM OFFER button.
   
4. Check the box to choose the payment method you want to use, and then click the BUY NOW button below.
   

Email Migration Services

What's Included?

• Standard Webmail Migration—We transfer one (1) mailbox for each service purchased from your old mail provider to your Bluehost account (Webmail, Professional Email, or Google Workspace) you purchased through us. 
• Google Workspace Migration—We can migrate individual mailboxes if you use Google Workspace (formerly GSuite).

Pricing and Limitations

• Standard Webmail Migration: $99 per mailbox.
• Google Workspace Migration: $99 per mailbox.
• Not Included:
  • Bulk email migration (requires multiple purchases)
  • Email client imports (e.g., PST files)
  • IMAP accounts that are actively syncing
• These may not be included:
  • Calendars
  • Contacts
• Regardless of the source, these will not be migrated:
  • Autoresponders
  • Mailing lists;
  • Email rules and filtering

How to Request for Email Migration within the Account Manager

1. Login to your Bluehost Account Manager.
2. In the left navigation menu, look for the MARKETPLACE section below.
   
3. Under the Marketplace details page, scroll down to find the Migration section. Select Email Migration by clicking the CLAIM OFFER button.
   
4. Check the box to choose the payment method you want to use, and then click the BUY NOW button below.
   
5. Your request is now submitted. Our migration team will be in correspondence with you via your email address on file to request details about your "source" email account.

Important Considerations

• Security Measures: Some email account passwords may need to be updated to comply with security standards.
• One-to-One Service: Each migration service purchased covers only one website or one email account.
• Account Credentials: You must provide accurate login credentials for migration to proceed without delays.
• No Changes During Migration: To prevent data loss, avoid updating your website or email accounts while the transfer progresses.

Summary

Our Migration Services provide a seamless, secure, and professional transition to a new hosting provider with minimal downtime. Whether you need a website transfer or email migration, our expert team ensures the process is smooth and hassle-free. With 24/7 support and meticulous planning, we handle the technical complexities so you can focus on growing your business. Contact our Migration Services team today to get started!