How SiteLock Prevent Plus Works
SiteLock provides a comprehensive security solution for websites by offering features like malware detection and removal, vulnerability scans, DDoS protection, firewall protection, and more. It helps in keeping your site safe from attacks, ensuring it doesn't get blacklisted by search engines and maintaining the trust of your visitors by displaying a security badge. Additionally, SiteLock aids in meeting PCI compliance if you handle credit card transactions, offers automatic backups for data security, and can improve website performance through its CDN service. This article is focused on how the SiteLock Prevent Plus Service works.
If you don't have it yet in your account, protect your site by ordering SiteLock. Once you've got a SiteLock, check out Getting Started: How to Access and Use SiteLock.
This article will give you an overview of how SiteLock Prevent Plus works in detail once you have added it to your Bluehost account.
To learn more about the benefits of SiteLock Prevent Plus, check out Website Security Protection for Small Businesses.
Users on the SiteLock Essentials and Prevent plans need to take additional steps to restore websites to their pre-infected condition. Please visit the SiteLock Post-Malware Cleanup Steps article for details.
How SiteLock Security Features Work
Initial Setup
Scanner and Content Delivery Network (CDN) / Web Application Firewall (WAF) will be autoconfigured by the system. You will not be able to see the scan running, much like antivirus on your computer, but the SMART Scan will show as Pending until their initial setup has been completed.
Assignment of a SiteLock Analyst
SiteLock will offer you a dedicated SiteLock Analyst as a free bonus. The analyst ensures that all steps in resolving your cleaning are completed in this plan.
Email Communication
You will get both automated emails and ones sent directly from your analyst. The SMART scanner will send automated emails after cleaning your site. Your analyst will send you more detailed information with information such as:
- Detailed information on the clean request
- Actions items taken
- Any additional action items needed
Post-clean Process
For information on what to do if your account is suspended or your site is blacklisted, please refer to SiteLock Post-Malware Cleanup Steps.
Prevention
Check for updates if you use CMS platforms, such as WordPress, Drupal, Joomla, etc., at least a few times a week and delete any unused plugins or themes.
To inquire about pricing or learn more about SiteLock Prevent Plus plan, please contact SiteLockSupportPhone.
Summary
Discover how SiteLock Prevent Plus works. This guide covers the initial setup process, including auto-configured scanner and content delivery network/web application firewall services. Learn about the assignment of a dedicated SiteLock Analyst to assist you throughout the cleaning process. Understand what happens if an account is suspended or a site is blacklisted, as well as tips for prevention, such as checking for updates and deleting unused plugins or themes.
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.