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Nitish's courteous and consciencious assistance!
I have called a number of times in the evening and the day. They all responded with a total of the knowledge required and the enthusiasm to really help and resolve with the proper solution.
Lesly was so smart and so clear and so patient and persistent to accomplish my asks.
Easily solved a complex problem
The support team member Rushti helped me today. He was extremely patient, knowledgeable, and as a non tech person, I really appreciated the time he spent explaining the issue of malware, and how to resolve it. While doing the post conversation phone survey I accidentally fumbled the key pad and pressed #1. I hope this review rectifies that since it should have been 5 stars accross the board!
Trish was very helpful in understanding my desire to downgrade my plan and ensured I was making the best desicion for my situation.
Today I experienced a very nice lady on the phone that mentioned that I had 2 business accounts. It turns out that I was paying for two accounts when I only need 1 account. We got that sorted out. I was just about to give up and get all my money back and have nothing to do with bluehost. I am getting a reimbursement for my 1 account. So I am saving a little more money.
The BlueHost tech resolved my website access issues with one interaction and taught me a few things so that I can better resolve access issues on my own going forward.
He was direct and pointed me to the direction of the issue immediately and it was cleared
Good customer service
My migration from one server to another was somewhat problematic, but Bluehost technical support was very helpful and ultimately my issues were resolved. I have been a customer for over 24 years now, and I still recommend Bluehost for reliable web hosting solutions. Thank you Bluehost.
Your personal agent made my first purchase easy to understand, and was very patient with my questions and clumsy computer issues. Happily enrolled with a new domain and 1 year of hosting. Thank you for great customer service.
Thanks for your help, Asha. You’ve been very kind throughout. Thanks a million!
Kris was amazing.I was at the end of my rope... she was so knowledgeable and was probably one of the best customer service people I have ever talked to at BlueHost. She went beyond what I had hoped for and got everything fixed up and I even got to learn a few things. If I could give her 10 stars I would.
Bluehost tech support are wonderful!
I recommend Bluehost to all my clients for their excellent customer service, and this morning, I confirmed that. The rep was thoughtful, clear, and patient. Sunday morning, no hold time, 100% solid service, polite, respectful, efficient. Money and time saved. Grateful that I can still trust Bluehost to be honest after 10+ years.
Bluehost service os great full
The agent was quick and very helpful in getting issues resolved.
Fantastic tech support. I had several issues that I had created myself and the support people were patient and very helpful.
The customer service reps for Bluehost are wonderful!
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