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I dealt with Chester at Bluehost and he…
I dealt with Chester at Bluehost and he was very professional,knowledgeable and most of patient!!! He is the reason why I chose to stay with Bluehost for my hosting. Chester you are the best.. Tony EPE
Fast and easy
Couldn't figure out a problem so called customer service. The automated system was quite good and short to get me to a live person. They talked me through the solution and made some changes on their end. Everything was fast and easy.
Ramya provided excellent customer…
Ramya provided excellent customer support. She clearly answered all my questions regarding the MySQL upgrade and helped me understand the options. Her responses were very quick and professional. Thank you!
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They are knowledgeable and can resolve your issues effectively in one session. I like their knowledge and the service they provide.
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The last support person I spoke with, Carl, was amazing. He totally resolved an issue that had been going on for almost a week with an SSL cert. Other issues had come up prior to speaking with him, and they were resolved quickly. Overall, I would say I received very good service.
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Kirthana was so helpfull, dedicated, attentive and patient. Kirthana also solve my problem in minutes, that's great!
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willing and prompt service fixed the problem
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My representative was the most knowledgeable and kind. Effective as resolutions and answering all my questions and concerns.
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Thank you to Ethan who helped me today, quick and courteous
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Good and efficient support.
The agent Cherry was superb
The agent Cherry was superb. I thought I had almost erased my whole website because I did bulk update of plugins that caused a critical error. I was so worried, but Cherry restored the site so I could see its contents as before--an immense relief to me. Cherry also let me know the Theme I was using could not be updated--it was from 2014 and its developer/creator had let go of it. She helped me consider ProDesign for a new theme and I'll be looking into that. There is nothing so scary to the lay person as seeing a website error you cannot fathom. Many kudos to Cherry--just grand help.
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The individual was very helpful and knowledgeable. however, every year when it is renewal time , the site suddenly has issues and there is a new charge in order to fix it. this is predictable and not really appreciated.
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They make things much easier to understand
Live Agent was patient to solve my…
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