Why Video Matters For Small Business & How To Get Started

Video is a powerful medium that allows businesses to communicate with their audience in a way not possible through other formats. As visual creatures, humans tend to have longer attention spans for videos than text. 

Despite video’s power, many small business (SMB) owners assume video marketing is only accessible to larger, more established corporations. The budget, time, and skills necessary to create videos are top reasons why SMB owners avoid this type of marketing. 

But, a video marketing strategy is much more achievable than you might think. 

We’ve put together this guide to help you understand why video matters for small businesses and how to harness the power of this medium. 

Here’s what you’ll learn: 

  • Why video marketing is so effective 
  • The benefits of video marketing 
  • How to develop a video marketing strategy 

What Is Video Marketing? 

Video marketing involves creating, organizing, and using videos to promote your business and its products or services to a target audience. The goal is to keep potential customers engaged with your brand in an entertaining, accessible, and digestible way. 

Video advertising can deliver outstanding results — and marketers know it. HubSpot’s 2020 State of Marketing Report found that video was the top form of media used in content marketing, more than blogs or infographics.

So, why is video so effective in marketing?

Benefits of Video Marketing 

  • Higher conversion rates
  • Improved social reach
  • Greater credibility and trust
  • Enhances other marketing strategies

Developing a video marketing strategy is more involved than some other forms of marketing. Before you invest any resources into video production, let’s explore the benefits of video marketing for business. 

Higher Conversion Rates 

Converting average viewers into paying customers is the ultimate goal of marketing. 

A 2015 study from Vidyard found that video marketing gave the businesses using it a 27% higher clickthrough rate and a 34% higher conversion rate than those that didn’t.

Improved Social Reach 

Some of the most popular social media platforms are optimized for visual content. Facebook, Instagram, Pinterest, YouTube, and Twitter offer a perfect opportunity to improve your business’s social reach and increase brand awareness. 

Videos are incredibly shareable, and Facebook prioritizes original videos in user feeds. This means videos have the potential to reach much further than any other kind of advertising post. 

Greater Credibility and Trust 

Video gives you an excellent opportunity to build trust and credibility amongst your target audience. You can provide valuable information to potential customers in an easy-to-digest video format.  

Videos you can create include:

  • Product descriptions 
  • Instructional videos
  • Customer spotlights
  • How-to videos 

Videos present valuable content to your audience for free and can position your business as an authority in your field. As an industry leader, people in your niche will be more likely to come to you first for information or to make a purchase. 

Further, according to a 2020 study from Wyzowl, 86% of people say that a brand’s video convinced them to buy a product or service. 

Video Marketing Enhances Other Marketing Strategies 

Video is a dynamic form of marketing that’s easily paired with other strategies. 

For example, if you’re already posting instructional blogs, you can produce the same material in a video format to share alongside them. Similarly, if you’ve built up an extensive email list, you can start incorporating video marketing in your email campaigns to compound their effectiveness. 

How To Create a Video Marketing Strategy 

Creating a video marketing strategy requires planning, organization, and time. 

Here are some steps to follow.

1. Pick an Audience and Set Goals 

Every marketing campaign has to start with research. This information will guide your efforts and boost the chances of converting users into paying customers. 

Ask yourself the following questions to set the stage for a successful video marketing strategy: 

  • What target audience are you hoping to reach? 
  • What kind of content is your target audience most likely to react positively to? 
  • Where are they spending the most time online? 
  • What are you hoping to get out of your campaign?

Consider your goals. Maybe you want to increase brand awareness by getting your business’s name in front of as many people as possible. Perhaps you want to bring a new product to market by targeting a specific group of people. 

Clarifying your goals and understanding your target audience will create the foundation for a killer video marketing strategy. 

2. Maintain Consistent Branding 

Even if a video marketing strategy is out of character for your business, you should still remain on-brand. Your current audience will be more receptive to this familiarity. New viewers will also be more likely to further engage with your content if they see consistency. 

With so many working parts in a video marketing strategy, you can show your brand through various technical aspects including: 

  • Script tone and language 
  • Video length 
  • Background music 
  • Camera angles 
  • Intros and exits  

Make an effort to remain on-brand without sacrificing creativity. 

3. Choose Between In-House Production or Outsourcing 

Once you have a clear understanding of how you want your video marketing strategy to look, it’s time to start production. Small business owners often struggle to choose between saving money by producing their own videos or ensuring quality by hiring a professional team. 

While there’s no clear cut answer that applies to every situation, there are some critical factors to consider:

  • How much money you have to spend on marketing 
  • Your ability to produce in-house 
  • The level of quality your audience is expecting 
  • What professionals in your area are charging

Both in-house and outsourced video production come with their own advantages and disadvantages, making it difficult to choose a clear winner. The right answer will depend on your business’s current needs and budget. 

4. Optimize Videos For Each Platform

Formatting is an often overlooked consideration for a video marketing strategy. 

People instinctively film horizontally because they’re used to watching movies and television. But social media platforms and mobile devices have introduced the need for vertical formats.

Optimizing the format of your video marketing strategy for the platforms on which you’re advertising can lead to more interaction and increase the chances of conversion.  

Landscape is the classic horizontal format most commonly used for video marketing on television, desktop, and YouTube. 

Portrait, or vertical, formats are ideal for videos you want to be shareable on mobile devices. The vast majority of social media sites, such as Facebook, Instagram, and Tik Tok, are geared toward this format.

5. Track Your Video Success 

You need to track the results of your video marketing strategy to determine its performance. 

Here are some important metrics you can follow: 

  • View count 
  • Engagement rate 
  • Social sharing 
  • Interaction (i.e., comments, likes, clicks, subscriptions) 

Types of Videos for Your Marketing Strategy 

An effective video marketing strategy should consist of many different types of videos. The goal of each video should dictate the angle, voice, format, and length. 

Let’s look at some of the most popular kinds of marketing videos to inspire your video marketing strategy

Product Videos 

Perhaps the most common and well-known form of video marketing is product reviews. 

With the advent of online shopping, businesses rely much more heavily on product videos to demonstrate the value of their goods and services. Customers can get a much more accurate picture when they see a product in action, rather than static, under perfect lighting conditions. 

A product video makes it easier for customers to understand the purpose of a product, how they can use it, and why it’s beneficial. Authentic videos also help to establish a sense of trust between customers and businesses. 

It’s all about conveying relevance to potential buyers. 

Customer Spotlights 

Sometimes the most effective way to convey value to potential customers is to let your current customers speak for you. Online reviews have proven effective in convincing people to take action — don’t stop there. 

A customer spotlight features one of your clients telling an inspiring story about how your product or service helped improve their life. 

When put in video format, this message can help:

  • Show the impact of your business’s support
  • Explain the effectiveness of your products or services 
  • Underscore your brand image 
  • Highlight the types of people you serve 

Displaying these testimonials on your website’s homepage and social media is a great way to spread the word about your business — and when it comes from someone else, it seems more reliable. 

Small Business Story 

Telling your business’s story is a great way to connect with customers on a personal level. Instead of only seeing you as a cold and lifeless business entity, clients can see the human element behind the company. 

While it’s easy to throw together a few paragraphs about your business’s background, video is much more accessible and powerful than a giant block of text. 

Your story video can be as simple as you talking about the motivation behind starting your business, what you’re offering people, and what your plans are for the future. Tell a story that’s unique to you. 

A deeper connection can lead to a more loyal customer base. 

As visual creatures, humans are naturally attracted and responsive to videos. With a great video marketing strategy, you can capture and hold the attention of a wide pool of potential customers.

If you add a video to your business’s website you’ll need to make sure you have hosting that can handle it. Bluehost has the tools and resources to support you. Check out our excellent web hosting plans today.

Desiree Johnson
Desiree Johnson | Content Specialist
Desiree Johnson is a Content Specialist at Bluehost where she writes helpful guides and articles, teaches webinars and assists with other marketing and WordPress community work.

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