How to Change Control Panel Username?
A username is an important component of your hosting account. However, whether it can be changed depends on the type of hosting plan you are using. Please review the details below to understand if, and how, your username may be updated.
- Your active websites may stop functioning if configuration files are not updated accordingly. To minimize downtime, schedule this change during a low‑traffic period.
- You should always create a full account backup before making any modifications.
- Verify your existing MySQL database names before the change, and check them again after to ensure none are missing.
- Any files or applications referencing the username, MySQL databases, or database usernames will need to be updated.
- Examples: WordPress, Joomla, absolute paths (/home/$username/public_html), and other script configurations.
- If your account uses more than 5GB of storage, please contact us via phone or chat to complete the username change. cPanel may time out during the process, potentially causing issues.
Shared Hosting
Unfortunately, the username associated with your control panel cannot be changed. Once the account is created, several essential system components begin using this username, including some settings used by your website that Bluehost cannot modify.
VPS and Dedicated Hosting
You can change usernames for accounts you create in WHM through the Modify Account feature. However, the primary system username provided by Bluehost cannot be altered. On Linux servers, the primary user is always root, and on Windows servers, it is always admin.
Is There a Way to Change My Signup Username?
The only available method to change your original signup username is to terminate the hosting account and recreate it using the new desired username.
For instructions, refer to the “Reset Everything” section of the article on how to restore an account from the beginning with the original setup. After the new account is created with the preferred username, you will need to re-upload your content and reconfigure the account.
Summary
Changing the username of a hosting account is generally not recommended because the username is tied to numerous system configurations, databases, and application settings. While Reseller, VPS, and Dedicated users can modify usernames for accounts they create in WHM, the primary signup username cannot be changed on any hosting plan. The only way to change the original username is to terminate the account and recreate it—an action that permanently deletes all data. Users considering a username change should back up their accounts, prepare for potential downtime, and understand that migrations to a newly created account may require additional configuration or support.
If you need further assistance, feel free to contact us via Chat or Phone:
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.