Pro Migration Services – Finalization Guide
This guide walks you through the steps to complete after your website and email have been migrated by our Pro Migration Services team. The Migration team communicates with you via email throughout the process, and you will need to reference the migration completion email they send for specific DNS information.
You will receive that email with the subject line:
“Action Required: You Can Now Complete Your Migration!”
Use the sections below to finalize your migration.
Website / cPanel Migrations
Post Migration Checks
After the migration is complete, you have 14 days to review and report issues on your website. Our team validates each migration, but some items may not appear correctly until DNS and SSL are fully updated. Common issues include:
- Images not loading
- Internal links not working
- Forms, scripts, or embedded content not functioning
Preview Before Updating DNS
You can preview your site on the new server without updating DNS by editing your computer's hosts file.
Guide: How to Change Hosts File: Modify System Files and Flush DNS or you can visit How to Edit Your Hosts File on Windows, Mac, or Linux
Format:
<server IP> <yourdomain> www.<yourdomain>
Example:
1.1.1.1 domain.com www.domain.com
How to Report Issues
You have 14 days from migration completion to review your site and report any issues. Submit requests through your: Account Manager → Professional Services → Request Change, with the following information:
- Affected URL(s)
- Description of the issue
- Screenshots (recommended)
Finalize Your Website Migration (Update DNS)
Update DNS settings using the exact values provided in your migration completion email:
- Nameservers
- Server IP address
- MX records (if applicable)
Install Your Free SSL Certificate
Once DNS propagation is complete and your domain points to the new server, install your free SSL certificate.
Email Migrations
Accessing Your Email After Migration
Use the links below to access your email depending on the platform your mailboxes were migrated to:
- Google Workspace - https://workspace.google.com/intl/en-US/gmail/
- Professional Email - https://webmail.oxcs.bluehost.com
- Titan Email - https://bluehost.titan.email/login
- cPanel Webmail
- Log in to your Account Manager.
- Navigate to:
Hosting → cPanel Email → Continue → Check Email
Review Imported Mailboxes
After migration, verify:
- Mailboxes exist
- Folders synced correctly
- Message counts look normal
- Large attachments appear after your device finishes caching
Update Email DNS (MX, SPF, DKIM, DMARC)
Update the DNS records listed in your migration completion email:
- MX - controls incoming mail
- SPF - identifies approved sending servers
- DKIM - signs outgoing mail
- DMARC - prevents spoofing
Check our Guide to the DNS Tab in the Account Manager to learn more about managing your DNS settings.
Reconfigure Email Devices & Apps
Reconnect each device and app using the new server settings, including:
- Outlook
- Apple Mail
- iPhone/iPad
- Android
- Thunderbird
- CRMs, POS systems, and billing apps
Verify Sending & Receiving
Test the following:
- ✔ Send email externally
- ✔ Send email internally
- ✔ Receive email from external accounts
- ✔ Ensure correct folder mapping (Sent, Junk, Trash, Archive)
(Optional) Configure 2FA & Security Settings
Depending on your platform, configure:
- Two-Factor Authentication
- App passwords
- Account recovery options
- Spam filtering and rules
Troubleshooting After Email Migration
Missing Emails
May require mailbox re-indexing or a forced resync. Check Why Emails Disappear from Your Inbox and How to Prevent It to learn more about missing emails issue.
Delayed Delivery
Commonly caused by DNS propagation delays. To learn more about email delivery delays, check How to Troubleshoot Email Delays
Login Errors
Often due to:
- Cached passwords
- Old server settings still stored on the device
Check our guide How to Understand and Resolve Email Error Messages to learn more.
Folder Mapping Issues
Some apps may require:
- Folder resubscription
- Manual assignment of special folders
Summary
After your website and email are migrated by the Pro Migration Services team, use your migration completion email to finalize the process. Review your website within 14 days, preview it via your hosts file if needed, and report any issues through your Account Manager. Update your DNS settings to point your domain and email to the new server, then install your free SSL certificate. For email, access your new platform, verify migrated mailboxes, update required DNS records (MX, SPF, DKIM, DMARC), reconfigure devices, and test sending/receiving. Optional security settings, such as 2FA, can also be enabled. Troubleshooting may be needed for delays, login issues, or missing folders.