If you are a current customer of Hostinger and you’re wondering how to cancel your account and migrate to a new web hosting company, you’re not alone. Canceling a Hostinger subscription can be completed in a few steps below.
There are several reasons why someone may want to cancel a hosting account:
- Security issues: If a web host has been compromised or has shown to have weak security measures, users might leave due to concerns about their site’s safety.
- Customer support: Slow or unhelpful customer support can be a significant deterrent for users, especially when they face critical issues that need immediate resolution.
- Extra charges: Unexpected charges, frequent billing mistakes, or a complex billing process might push users to cancel their subscriptions.
- Performance issues: Slow website loading times can frustrate visitors, it can harm your brand, and it will lead to decreased site rankings on search engines.
- Downtime Issues: Frequent server downtimes can lead to lost visitors or sales, which is detrimental for any website.
Quick comparison of Hostinger and Bluehost
Bluehost and Hostinger are both web hosting services established in the early 2000s. Both offer user-friendly platforms and free domain names with most plans. While Hostinger has advantages like cloud hosting, Bluehost shines with dedicated hosting, rich eCommerce features, and an easy WordPress website builder called Wondersuite.
Bluehost is also recognized for its integration digital marketing capabilities, including Google Ads and SEO services. In comparing their features, Bluehost often provides more options or advantages in bandwidth, domain provisions, and email services.
In terms of customer support, Bluehost stands out with its prompt 24/7 live chat. If you’re eyeing eCommerce, Bluehost’s offerings, especially for WordPress-based stores, are compelling. Overall, Bluehost presents a more comprehensive and reliable solution for diverse hosting needs.
You can also learn more about Bluehost vs Hostinger, where we cover plans, pricing, and features in far more detail.
How to cancel your Hostinger account in 6 steps
Note: Don’t cancel with Hostinger yet if you’d like to migrate your website! You can learn more about migrating your current WordPress website from Hostinger to Bluehost here.
- Log into your Hostinger account, https://www.hostinger.com/cpanel-login
- Click on the “Hosting” tab in the header of your user area.
- Click on the “Manage” button beside the hosting plan which you wish to cancel.
- Navigate to the “Other” section in the page.
- There will be a button under the “Other” section which contains the text “Deactivate Account”.
- You may need to confirm the deactivation of your plan.
- Review your billing and payment details to ensure you are no longer charged after the cancellation.
You may be eligible for a refund from Hostinger
- Click on the chat symbol in the lower right corner. You can also click on the question mark symbol in the upper right corner.
- Select Payments & Refunds.
- Click on I want to get a refund.
- Pick the service you wish to cancel and click on the Refund button.
- Follow some additional prompts, which may include selecting other items you wish to cancel from your invoice.
- Click on Request refund and then one more final time, click on the Refund button.
