If you are a current customer of Hostinger and you’re wondering how to cancel your account and migrate to a new web hosting company, you’re not alone. Canceling a Hostinger subscription can be completed in a few simple steps. We’ll share all the information on how to go about it.
Reasons you might consider while cancelling your Hostinger account
- Security issues: If a web host has been compromised or has shown to have weak security measures, users might leave due to concerns about their site’s safety.
- Customer support: Slow or unhelpful customer support can be a significant deterrent for users, especially when they face critical issues that need immediate resolution.
- Extra charges: Unexpected charges, frequent billing mistakes, or a complex billing process might push users to cancel their subscriptions.
- Performance issues: Slow website loading times can frustrate visitors, it can harm your brand and it will lead to decreased site rankings on search engines.
- Downtime Issues: Frequent server downtimes can lead to lost visitors or sales, which is detrimental for any website.
What to do before cancelling your Hostinger account?
Proper preparation ensures a smooth transition when canceling your Hostinger hosting account. Here are the essential steps to take:
Backup your data
Before initiating cancellation, create a full backup of your website. This includes all files, databases and email accounts. Use Hostinger’s built-in backup tools to download a copy of your data to your computer or cloud storage. A backup protects your content and ensures you won’t lose important information during the transition.
Verify domain registration
If your domain is registered with Hostinger, you’ll need to decide whether to transfer it to your new provider or manage it independently. Make sure to unlock your domain and obtain the EPP code (authorization code) if transferring it.
Review refund policies
Hostinger offers a 30-day money-back guarantee for most plans. Check your account details and the company’s refund policy to determine if you’re eligible for a refund. Note that some add-ons, like domain registrations, may not be refundable.
Notify team members
If you collaborate with a team, inform them about your plans to cancel your Hostinger account. This ensures they are prepared for any downtime during the migration process and can help avoid disruptions to ongoing projects.
Research new hosting providers
Spend time comparing hosting providers to find the one that best fits your needs. Look for features like better performance, stronger security, more storage and reliable customer support. Consider factors such as cost, scalability and ease of migration to ensure the new web host aligns with your goals.
By completing these steps before canceling your Hostinger hosting account, you’ll avoid unnecessary complications and be better prepared for a smooth transition to your new hosting provider.
Simple steps to cancel your Hostinger account
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Log into your Hostinger account, https://www.hostinger.com/cpanel-login
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Click on the “Hosting” tab in the header of your user area.
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Click on the “Manage” button beside the hosting plan which you wish to cancel.
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Navigate to the “Other” section in the page.
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There will be a button under the “Other” section which contains the text “Deactivate Account”.
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You may need to confirm the deactivation of your plan.
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Review your billing and payment details to ensure you are no longer charged after the cancellation.
You may be eligible for a refund from Hostinger
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Click on the chat symbol in the lower right corner. You can also click on the question mark symbol in the upper right corner.
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Select Payments & Refunds.
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Click on I want to get a refund.
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Pick the service you wish to cancel and click on the Refund button.
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Follow some additional prompts, which may include selecting other items you wish to cancel from your invoice.
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Click on Request refund and then one more final time, click on the Refund button.
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Migrating your website
Migrating your website to a new hosting provider might seem challenging, but with careful planning, it can be a seamless process. If you’re looking to migrate your WordPress website from your current host, Bluehost is offering free migration service and a money-back on your remaining contract.
Here’s a step-by-step guide to migrating your WordPress website:
Choose a new hosting provider
Select a hosting provider that meets your website’s needs. Compare features, pricing, scalability and customer support options. Consider factors like uptime guarantees, migration assistance and the ability to scale your hosting as your site grows. Bluehost, for example, offers migration services and a user-friendly platform for beginners and professionals alike.
Transfer your website files and database
Once you’ve set up your new hosting account, upload your files to the new server. Use tools like FTP clients (e.g., FileZilla) for file transfers. For database migration, export the database and import it into the new one using tools like phpMyAdmin.
Update DNS settings
Your domain’s DNS settings must point to your new hosting provider to ensure your site is accessible. Obtain the nameservers from your new host and update them in your domain registrar’s control panel. This step may take up to 48 hours to propagate fully.
Test your website
Before making your site live, rigorously test it on the new server. Check for broken links, missing images, or functionality issues. This ensures your visitors experience a seamless transition without disruptions.
Cancel your old hosting account
Once your website is running smoothly on the new hosting provider, you can cancel your Hostinger hosting account. Ensure you’ve completed all necessary steps, like backing up emails or transferring associated services, before finalizing the cancellation.
By carefully following these steps, you can migrate your website without losing data or experiencing prolonged downtime. Providers like Bluehost also offer migration assistance to make the process even easier.
Why choose Bluehost as your new hosting provider?
Switching hosting providers is an opportunity to improve your website’s performance and functionality. Bluehost is a leading choice for website owners seeking reliable, high-performing hosting with exceptional support. Here’s why:
User-friendly platform
Bluehost is designed with simplicity in mind, making it perfect for beginners and experienced users. The intuitive dashboard lets you to manage your website, domains and hosting settings without technical expertise.
Free website migration
For new customers, Bluehost offers free migration services for eligible websites. Their expert team handles the migration process, ensuring your site transitions smoothly with minimal downtime or disruption.
Reliable performance and uptime
Bluehost boasts a solid uptime guarantee and fast servers to keep your website accessible around the clock. Consistent performance means your visitors enjoy a seamless experience every time they visit your site.
Comprehensive customer support
Bluehost provides 24/7 access to a customer support team via phone, live chat and email. Their knowledgeable support team is ready to assist you with any technical or account-related issues, ensuring peace of mind throughout your hosting journey.
Scalability for growing websites
Whether you’re managing a small blog or a growing ecommerce store, Bluehost has plans to match your needs. Their hosting solutions range from shared hosting to VPS and dedicated servers, allowing you to scale as your site grows.
Seamless WordPress integration
As an officially recommended hosting provider by WordPress, Bluehost offers seamless integration with the platform. Features like one-click WordPress installation and automatic updates make it easier to manage your site.
Free domain and SSL certificate
Bluehost has numerous advantages to its domain registration services. One of them is a free domain for the first year and includes a free SSL certificate with all hosting plans. These features save you money while enhancing your website’s security and professionalism.
Competitive pricing
Bluehost offers affordable hosting plans with excellent value for the features provided. Their transparent pricing and regular discounts make it accessible for businesses and individuals alike.
Choosing Bluehost as your new hosting provider ensures you get a reliable partner for your website’s success. From performance and security to expert migration services, Bluehost delivers everything you need to grow your online presence with confidence.
Quick comparison of Hostinger and Bluehost
Bluehost and Hostinger are both web hosting services established in the early 2000s. Both offer user-friendly platforms and free domain names with most plans. While Hostinger service is good, Bluehost shines with dedicated hosting, rich eCommerce features and an easy WordPress website builder called Wondersuite.
Bluehost is also recognized for its integration of digital marketing capabilities, including Google Ads and SEO services. In comparing their features, Bluehost often provides more options or advantages in bandwidth, domain provisions and email services.
In terms of customer support, Bluehost stands out with its prompt 24/7 live chat. If you’re eyeing eCommerce, Bluehost’s offerings, especially for WordPress-based stores, are compelling. Overall, Bluehost presents a more comprehensive and reliable solution for diverse hosting needs.
You can also learn more about Bluehost vs Hostinger, where we cover plans, pricing and features in far more detail.
Conclusion
Canceling your Hostinger hosting account and migrating to a new provider doesn’t have to be stressful. With the the correct steps and preparation, you can ensure a smooth transition while reducing downtime. If you’re considering a new hosting service provider, Bluehost is an excellent choice. With a strong reputation for performance, 24/7 support and seamless migration services, Bluehost makes the transition easy and hassle-free.
With Bluehost, you’re not just getting a hosting services provider—you’re gaining a reliable partner for your website’s growth. Ready to make the move? Start your journey today with Bluehost and set your site up for long-term success!
To cancel your Hostinger web hosting plan, you can disable its auto-renewal:
Access your Hostinger dashboard: Log in to your account.
Navigate to the ‘Hosting’ section: Click on the ‘Hosting’ tab to view your hosting plans.
Manage auto-renewal settings: Find the hosting plan you wish to cancel, click on ‘Manage’, then go to the ‘Billing’ section.
Disable auto-renewal: Toggle off the auto-renewal option.
Outcome:
Your hosting plan will remain active until the end of the present billing cycle and will not renew thereafter.
After expiration, the hosting account and associated data will be deleted.
For more information, consult Hostinger’s help center article on canceling a hosting plan.
Canceling your hosting plan does not affect your domain registration. Your domain will stay active until its expiration date. You can manage it independently, transfer it to another registrar, or let it expire by disabling auto-renewal.
To deactivate a domain registered with Hostinger:
Log in to your Hostinger account: Access your dashboard.
Navigate to the ‘Domains’ section: Find the domain you wish to deactivate.
Disable auto-renewal: Click on ‘Manage’, then turn off the auto-renewal option.
By disabling auto-renewal, the domain will remain active until its expiration date and will not renew automatically. After expiration, it will enter a grace period before being deleted.
