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Knowledge Base
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Jumio Launch - How to Verify Your ID via Jumio

For your Bluehost account, Jumio is a digital verification service that checks your identity through your ID and a face scan, and to verify your ID with Jumio, you start by opening the link in your email, agreeing to proceed, and using your device to upload the front and back of your ID along with a selfie, and once you submit them, the system will confirm the upload.

How To Verify Your ID Jumio

Follow the steps below to verify your ID.

  1. Check your email for the one-time link sent to verify your ID using the Jumio platform.
  2. Copy and paste the link to your browser.
  3. Tap the I consent checkbox to agree and accept data-sharing, then click Start to proceed to the next phase.

    bluehost-jumio-start-verification-page1-step1
     
  4. If you’re using a desktop, click Choose issuing country/region, then Select ID type to proceed with verifying your ID.

    bh-jumio-select-id-type-step2.png
     
  5. Alternatively, to make things efficient, you can also click Use mobile phone for a couple of options:

    bh-jumio-use-your-mobile-phone-step 3
     
    1. Scan QR code: Scan the QR code to access the camera application and use your mobile device to verify your ID.
    2. Send link by email: enter your active email address to access the camera application through a link and use your mobile device to scan and verify your ID.
       
  6. The camera application will ask for the FRONT and BACK sides of your ID.
    Note: Once the camera is in focus, pointing to the ID, it will automatically capture the photo for you.
  7. After scanning your ID, the application will ask you to take a selfie.
  8. Upload both sides, including front and back images of your ID, and your selfie, to the Jumio system.
  9. Once complete, the page will automatically tell you that your entries have been uploaded successfully.

    bh-jumio-upload-successful-step4-complete
     

Summary

Within the Bluehost account, verify your ID with Jumio by using the one-time link sent to your email and completing a quick set of steps that confirm your identity. With a special link, this allows you to go through the steps by selecting your ID type, using your mobile device or computer to scan both sides of your ID, including a selfie, to complete the verification process. After you upload your photos (ID and selfie), the page will show the information has been received and uploaded successfully.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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