How to Manage Microsoft 365 Users and License Assignments

 
/
 How to Manage Microsoft 365 Users and License Assignments

Microsoft 365 administration is managed through the Microsoft 365 admin center, while the Bluehost Portal is used to manage your subscription and purchase additional licenses.

Note

Some areas of the Bluehost interface may still display the name Microsoft Office 365. Microsoft now refers to the service as Microsoft 365, and the administrative portal is commonly known as the Microsoft 365 admin center.

Access Microsoft 365 Administration

Follow these steps to access your Microsoft 365 administration tool:

  1. Log in to your Bluehost Portal.
  2. From the left-hand navigation menu, click Email.
  3. Choose Microsoft Office 365 from the available options.
  4. Click Manage or Launch Office 365.

    Access Microsoft Admin Portal
     

You will be redirected to the Microsoft 365 admin center, where you can manage users, mailboxes, passwords, and license assignments.

Important: If you see an action required message

Some customers may see an Action Required banner instead of their Microsoft 365 subscription information when accessing Microsoft Office 365 from their Bluehost account.

Access Microsoft Admin Portal
 

This message indicates that additional setup is required before Microsoft 365 services can be managed through the Microsoft 365 admin center.

To complete the required setup, follow the instructions in How to Move Your Microsoft Office 365 Service to Ingram Micro.

Until the setup process is completed, Microsoft 365 subscription information and management options may not be available.

Once the setup is complete, the Action Required banner will no longer appear, and your Microsoft 365 subscription plan cards will be displayed.

Manage Users and Mailboxes

Within the Microsoft 365 admin center, you can:

  • View Microsoft 365 users
  • Create new user accounts
  • Update user information
  • Assign or remove licenses
  • Manage user and shared mailboxes
  • Reset passwords
  • Configure user settings

All user-level administration is performed directly within the Microsoft 365 admin center.

Purchase Additional Licenses

To purchase additional Microsoft 365 licenses:

  1. Log in to your Bluehost Portal.
  2. From the left-hand navigation menu, click Email.
  3. Choose Microsoft Office 365 from the available options.
  4. Click Buy More Licenses. Buy More Licenses
  5. Complete the purchase process by following the on-screen instructions.
    Important

    Microsoft 365 licenses are a paid service. Pricing, plans, and available features may vary and are subject to change. Visit the Bluehost Portal for more details.

After your purchase is complete, assign the newly purchased licenses to users through the Microsoft 365 admin center.

Warning
  • Removing a license assignment from a user does not reduce the number of licenses on your subscription or affect billing. To reduce your license count, contact Bluehost Support. To cancel your Microsoft 365 subscription, disable automatic renewal in the Renewal Center within your Bluehost Portal.
  • Your Microsoft 365 subscription will remain active until the end of your current Bluehost billing term, as shown in the Bluehost Portal, and will not renew automatically after that date.
  • The renewal date shown in your Bluehost Portal is your Bluehost billing date. It may differ from your Microsoft subscription term date, which you can view in the Microsoft 365 Admin Center.

Management Responsibilities

Bluehost Portal

Use the Bluehost Portal to:

  • View purchased license counts
  • Purchase additional licenses
  • Manage subscription billing
  • Manage renewal settings

Bluehost Support

Contact Bluehost Support to:

  • Request license reductions

Microsoft 365 Admin Center

Use the Microsoft 365 admin center to:

  • View users
  • Add or remove users
  • Manage user settings
  • Assign licenses
  • Manage mailboxes
  • Perform Microsoft 365 administrative tasks

Summary

Use the Bluehost Portal to manage your Microsoft 365 subscription, billing, and license purchases, while license reduction requests are handled by Bluehost Support. Use the Microsoft 365 admin center to manage users, mailboxes, passwords, and license assignments.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

Did you find this article helpful?