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Knowledge Base

Why Am I Seeing a Secure and Nonsecure Items Popup

If you're seeing a pop-up warning that says your page contains secure and nonsecure items, it usually means your website is loading a mix of HTTPS (secure) and HTTP (nonsecure) content. This is commonly known as a mixed content warning.

Why Does this Warning Happen

Even if your page is using HTTPS, the warning can appear if the page includes:

  • links pointing to http://
  • image, scripts, or other files loading from http://

Browsers flag this because HTTP content isn't encrypted, which can reduce the security of an otherwise secure page.

How to Fix the "Secure and Nonsecure Items" Warning

To resolve the warning, update any HTTP links or images on the page to use HTTPS instead. You can also switch to relative URLs, which automatically follow the secure protocol of your site.

Example 1: Fix HTTP hyperlinks

  • Before
                    
                      <a href="http://www.example.com/blog/index.php">Click Me</a>
                    
                  
  • After (use HTTPS)
                    
                      <a href="https://www.example.com/blog/index.php">Click Me</a>
                    
                  
  • Or use a relative link.
                    
                      <a href="blog/index.php">Click Me</a>
                    
                  

Example 2: Fix HTTP image source

  • Before
                    
                      <img src="http://www.example.com/images/logo.gif" />
                    
                  
  • After (use HTTPS)
                    
                      <img src="https://www.domain.com/images/logo.gif">
                    
                  
  • Or use a relative image path.
                    
                      <img src="images/logo.gif">
                    
                  

Summary

The secure and nonsecure items warning appears when an HTTPS page loads content using HTTP. Updating your links and images to HTTPS (or using relative URLs) will remove the warning and help keep your site fully secure.

If you need further assistance, feel free to contact us via Chat or Phone:

  • Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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