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Knowledge Base

Xcitium Backup Dashboard Overview, Features, and Usage Guide

Xcitium Backup is a website backup solution designed to protect critical data, including files, databases, and systems. It provides automated website backups, monitoring, and easy restore options to ensure data security and fast recovery.

Key Features of Xcitium Backup

  • Automated Backups – Schedule regular backups with automatic updates
  • Backup Monitoring & Alerts – Track backup activity and system changes
  • Easy Restore Options – Restore full backups or specific files
  • Cloud Backup Storage – Secure off-site storage for data protection
  • Multi-Device Coverage – Protect websites, servers, and endpoints

Access Xcitium Backup Dashboard

To manage your Xcitium backup dashboard:

  1. Log in to your Bluehost Portal.
  2. In the left-hand menu, click Websites.
  3. Click the Manage button located next to the website you want to manage.

    Bluehost Portal - Website Manage button
     

  1. Open the Backups tab.
  2. Under Premium Backup Services, click Manage for Xcitium.

    Bluehost Portal - Website Tab Manage Xcitium
     

You will be redirected to the Xcitium Backup dashboard.

Bluehost Portal - Xcitium Dashboard
 

Xcitium Dashboard Navigation and Features

In this section, we will walk through the key functions of the Xcitium Backup dashboard, including how to monitor backups, check status, and manage settings for reliable website protection.

Site Selector (Dropdown Menu)

The Site Selector allows you to manage backups across multiple websites or environments.

Bluehost Portal - Xcitium Site Selector
 

Key Features:

  • Switch between connected websites
  • View all available sites
  • Add new site
Always confirm the correct website is selected before making changes.

How to Use the Dropdown:

  1. Click the dropdown menu.
  2. Select the desired website from the list. OR
    Click Add new site to add a new website for backup.
  3. Ensure the correct site is displayed before performing any actions.

User Profile Menu

The User Profile Menu provides quick access to your account information and settings. 

Bluehost Portal - Xcitium User Profile
 

How to Use the Account Menu

  1. Click the account icon or identifier in the top navigation.
  2. Select any option from the dropdown:
    • Go to Account Settings for configuration.

      Bluehost Portal - Xcitium User Account Menu
       

      • Provides access to account settings options.
      • Used to manage user preferences and account details.
         
    • Open Plans to review subscriptions.
      • Displays available plans or subscription details.
      • Allows users to view or manage their current subscription status.
         
    • Click Logout to exit safely.
      • Logs the user out of the system securely.
      • Ends the current session.

Dashboard Tab

The Xcitium Backup dashboard displays a centralized view of backup activity, storage usage, and system status.

Bluehost Portal - Xcitium Dashboard
 

Key Features:

  • Backup Storage Usage – Total storage for files and database backups
  • Backup Frequency – Scheduled backup intervals
  • Last Backup Timestamp – Confirms recent backup activity
  • Backup Components – Separate metrics for files and database
  • Manage Backups -Provides access to backup settings, controls, on-demand backups, and restore options.

Best Practices:

  • Check backup status regularly
  • Ensure backups run on schedule
  • Monitor storage to prevent limits

Backup Tab

The Backup tab allows you to manage and monitor your backups.

Bluehost Portal - Xcitium Backup tab
 

Key Function:

  • Backup Now – Run an on-demand backup
  • Enable/Disable Backup – Control backup activity
  • View Backup History – View logs and activity
  • File Activity Tracking – Monitor added, modified, and deleted files

Backup Health Indicators

Healthy backups typically show:

  • Recent backup timestamp
  • Active file changes
  • Consistent storage usage

Common Issues

  • No storage usage (0.0 B) – Backups not configured
  • No recent backup – Backup job may be disabled
  • No file activity – No detected file changes

Settings Tab

The Settings tab allows full control of your backup configuration.

Bluehost Portal - Xcitium Settings tab
 

Key Function:

  • Website Details – Configures how the system connects to the website files.

    Bluehost Portal - Xcitium Settings tab - Website Details
     

  • Database Options – Connects to the database to enable backups.

    Bluehost Portal - Xcitium Settings tab - Database Options
     

  • Schedule – Controls how often and when backups run.

    Bluehost Portal - Xcitium Settings tab - Schedule
     

  • Notifications – Controls how you are notified about backup activities.

    Bluehost Portal - Xcitium Settings tab - Notifications
     

  • Directory Full Path - Defines which folders should be excluded from backups.

    Bluehost Portal - Xcitium Settings tab - Directory Full Path
     

  • Extension Exclusions – Allows users to exclude files based on file extensions.

    Bluehost Portal - Xcitium Settings tab - Extension Exclusions
     

Best Practices

  • Enable automated backups for continuous protection
  • Monitor backup storage usage regularly
  • Verify backups using timestamps and logs
  • Test restore functionality periodically
  • Exclude unnecessary files to optimize storage

Summary

Xcitium Backup is a reliable cloud backup and recovery solution that ensures continuous website data protection through automation, monitoring, and quick restore capabilities.

Using the dashboard and backup tools effectively helps prevent data loss, minimize downtime, and maintain system reliability.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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