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Knowledge Base

Bluehost Portal: An Overview

Bluehost has launched a redesigned Bluehost Portal, delivering a seamless way to manage your websites, billing, and support from a single dashboard. With a cleaner layout and enhanced usability, the new interface makes navigating your hosting account simpler and more efficient.

Please note that the access and ability to manage your Bluehost Portal will vary based on the user's role.

  • Holder - The Holder is considered the owner of the account and has access to all account-related functions.
  • Primary - As the Primary user, you can manage your primary profile and WHOIS registrant information.
  • Admin - The Admin user has total access to the account, except for updating the primary and Registrant information.
  • Tech - You can manage and renew the products and services within the account if you're logged in as a Tech user.

Here are the topics discussed in this article:

This article will guide you through the main features in the Dashboard tab and other visible options, including the navigation tabs.

Dashboard Tab

When you first log into your Bluehost Portal, you will be taken to the Dashboard tab. The Dashboard tab is the default tab, designed to facilitate quick and easy navigation of the Bluehost Portal.

What are the key features?

In the Dashboard tab, you can immediately view your Website Metrics that show your website's Performance, Best Practices, Accessibility, and SEO.

Bluehost Portal - Dashboard tab - Domains, Websites, Hosting Storage & Emails
 

You can change or select a website by clicking on the dropdown option that says "Currently managing" in the upper right corner of your page.

Bluehost Portal - Dashboard tab - Select Website dropdown
 

You can also manage the selected website by clicking on the Manage button, or directly access your WordPress admin dashboard by clicking on the WordPress Admin button.

Other Navigation Tabs

In addition to the Dashboard tab, the left pane also features the following tabs:

Websites Tab

The Websites tab provides you with a comprehensive view and management tools for all websites hosted under your Bluehost hosting account.

Bluehost Portal - Websites tab interface
 

What are the key features?

  • Website Management: Easily view, organize, and manage all hosted websites in one place.
  • Website Setup: Quickly install or transfer your WordPress website to Bluehost, or you can start an empty environment to build your website from scratch.

For guidance on navigating the Websites tab and its features, please visit the Bluehost Portal Websites Overview Tab article.

AI Agents Tab

The AI Agents tab provides you with the option to explore AI-powered tools and products, including Bluehost AI All Access Packs, to help with content creation, productivity, research, and business workflows.

Bluehost Portal - AI Agents tab interface
 

What are the key features?

  • Access available AI tools and products from one central tab.
  • Explore Bluehost AI All Access Packs for multi-model AI access.
  • Use AI-powered solutions for writing, research, planning, and productivity.
  • Review available AI options based on your business or website needs.

Email Tab

The Email tab provides you with quick access to all essential email settings and tools. You can also purchase premium business emails–Google Workspace and Professional Email–under this tab.

Bluehost Portal - Email tab interface
 

What are the key features?

  • Email Account Management: Create and manage email accounts with ease.
  • Spam Filter Settings: Customize spam protection to suit your preferences.
  • Configuration Shortcuts: Access setup options for email clients and webmail.

If you purchased Professional Email or Google Workspace, your active subscriptions and related settings will also be available in this section for easy management.

Learn how to navigate the Google Workspace and Professional Email sections using the following support articles:

Domains Tab

The Domains tab gives you full control over your domain settings, regardless of whether they are registered with Bluehost or other registrars.

Bluehost Portal - Domains tab interface
 

What are the key features?

  • DNS & Name Server Management: View and update DNS records and name server configuration.
  • RDAP (WHOIS) Contact Info: Edit registrant, administrative, and technical contact details.
  • Domain Privacy Controls: Add or remove Domain Privacy to protect personal information
  • Domain Transfer Preparation: Unlock domains and retrieve authorization codes for transferring away. 

Both internal domains (registered with Bluehost) and external domains (registered with other registrars) are displayed in this section. However, external domains may have limited functionality depending on registrar compatibility.

Please refer to the How to Use the Domains Tab in Your Bluehost Portal article for more details about the Domains tab.

Hosting Tab

The Hosting tab serves as the central hub for managing all hosting-related products and settings. This tab acts as a launch point for each hosting environment, making it easy to navigate between different plans.

Bluehost Portal - Hosting tab interface
 

What are the key features?

  • View your hosting plans and their details.
  • Launch your cPanel, File Manager, and view your cPanel Emails.
  • View your existing websites under your hosting plans by clicking the Websites button.

Security Tab

The Security tab provides you with a centralized space to manage your SiteLock and SSL subscriptions.

Bluehost Portal - Security tab interface
 

What are the key features?

  • SiteLock Management
    • Enable, disable, upgrade, or downgrade your SiteLock plans
    • View domains currently protected by SiteLock.
    • Monitor site health status
  • SSL Management
    • Upgrading or downgrading your SSL plans.
    • Viewing domains associated with each certificate.

Billing Tab

The Billing tab is the central hub for managing all billing-related activities, including viewing order details and managing payment methods.

Bluehost Portal - Billing tab interface
 

What are the key features?

  • View Invoices & Billing Details: Access current and past invoices, including itemized charges billed to your account.
  • Renew Services: Head to the Renewal Center to extend subscriptions or services with ease.
  • Order History: Track previous purchases and service activations in the Orders tab.
  • Payment Methods: Add, update, or remove your preferred payment options securely.
  • Auto-Renew Setting: Toggle auto-renewal on or off for eligible services to stay in control of your subscriptions.

For more information about functionalities found in the Billing tab, please visit the following articles:

Marketplace Tab

The Marketplace tab is where you can explore and purchase a wide range of products and services to enhance your experience.

Bluehost Portal - Marketplace tab interface
 

What are the key features?

  • Add-ons: Boost functionality with powerful extensions tailored to your needs.
  • Hosting Solutions: Choose from reliable hosting plans to support your website or application.
  • Professional Services: Get expert help—from setup to optimization—to make the most of your tools.
  • Domain Services: Find, register, and manage domain names with ease

The Spotlight Search becomes your smart shortcut to managing services within the Bluehost Portal. Just type in a keyword, domain, or any action you want to perform—like upgrade service or manage DNS—and it instantly guides you to the relevant section of your account.

Bluehost Portal - Spotlight Search - Ask Blu

Check out our How to Use Ask Blu: Your AI Chatbot Support article to learn how to use the Spotlight search feature, Ask Blu.

Refer a Friend

Bluehost's Refer a Friend program lets your recommendations turn into real rewards. When you refer someone who signs up, you’ll receive a $50 Visa prepaid card —and they’ll enjoy exclusive discounts on your hosting plan.

Bluehost Portal - Refer a Friend
 

Check this article for more information: Refer a Friend Program.

In your Bluehost Portal, the Help? link is located in the top menu, providing various support options, such as the Knowledge Base, Bluehost phone number, and chat with a Live Agent option.

Bluehost Portal - Help? link
 

Announcements

The announcement icon is used to signal important updates or alerts. When you see this icon, it usually indicates:

  • Changes or improvements to the user experience
  • Software updates or new features
  • System notifications that require your attention

    Announcements icon
     

Notifications

The Notification bell is used to signal updates or alerts. When you see this, it usually means:

  • New activity: Like messages, comments, mentions, or likes.
  • Reminders: Upcoming events, deadlines, or tasks.
  • System alerts: Changes to your account, billing notices, or security warnings.
  • Promotions: Offers, announcements, or product updates.

Bluehost Portal - Notifications
 

Clicking the bell typically opens a dropdown or panel showing your most recent notifications. It's designed to keep them informed without interrupting your flow—kind of like a digital nudge.

Account/User Settings

The Account/User Settings can help you perform a variety of actions, including updating your email address, changing your account password, managing user access, and setting up two-factor authentication for added security.

Bluehost Portal - User Profile
 

Please visit the following articles to learn how to navigate the account/user settings in the Bluehost Portal:

Summary

Bluehost Portal is designed to simplify your hosting journey—whether you're a site owner, developer, or collaborator. With its intuitive layout, innovative tools, and flexible access controls, managing your online presence has never been easier. Dive into the Home Tab to explore everything you need to build, maintain, and grow your website—all in one place.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.

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