Bluehost Professional Email: How to Manage Contacts

Bluehost Professional Email, offers an integrated address book designed to help you organize personal and business connections seamlessly. With the built-in Contacts Portal, you can store important contact details, update client information, and keep your communication organized.

This guide walks you through the steps to manage contacts in Professional Email, including how to access your address book, add new contacts, import contacts from a CSV file, edit existing details, and delete entries you no longer need.

How to Access Contacts

You can access your contact list directly within your webmail interface:

  1. Log in to your Bluehost Portal.
  2. From the left-hand navigation menu, click on the Email tab.
  3. Optional: In Professional Email, if multiple plans are listed, click Manage for the plan you want to use. Professional Email - Manage
  4. You’ll be automatically redirected to the Email Management page, where you can manage your email settings and subscriptions.
  1. Click the Login to Webmail button to log in.

    You can also go directly to the Bluehost Webmail login page and log in with your email address and password. For other ways to log in, see How to Access Webmail: Log into Your Email Account.

    Login to Webmail button
     

  2. Click the Switch apps icon (the envelope icon with the drop-down arrow) next to the Bluehost logo in the upper-left corner of the window.

    Titan Webmail inbox with the Switch apps icon highlighted next to the Bluehost logo
     

  3. Select Contacts from the application menu.

    Switch apps menu with the Contacts option highlighted
     

From the Contacts view, you can use the left-hand menu to switch between My Contacts, All Contacts, and Contact Groups.

Tip: You can also add a sender to your contacts directly from your inbox. Open the email, click the sender's name at the top of the message, then select Add to contacts or Add to contact groups.

Inbox email with the sender name menu open and the Add to contacts and Add to contact groups options highlighted

How to Add a Contact

Adding contacts allows your webmail interface to autocomplete recipient addresses when you compose new messages:

  1. In the Contacts view, click the New Contact button in the upper-left corner.

    Contacts view with an arrow pointing to the New Contact button
     

  2. Enter the relevant details in the provided fields:

    New Contact form with the More Fields link highlighted
     

    • Name
    • Email Address
    • Phone Number (click + Add to enter additional numbers)
    • Birthday
    • Designation
    • Department
    • Company
  3. (Optional) Click + More Fields to add a URL, Address, or Notes.

    Click + More Fields
     

    New Contact form showing the optional URL, Address, and Notes fields
     

  4. Click Create to save the contact to your address book.

How to Import Contacts

If you already have contacts saved in another application, you can import them all at once using a CSV file:

  1. In the Contacts view, click the Import contacts button in the upper-right corner.

    Contacts view with the Import contacts button highlighted
     

  2. In the Import contacts window, click Select CSV file.

    Import contacts window with the Select CSV file button highlighted
     

  3. Choose the CSV file from your computer to import it.
Note: If you are unsure how to format your file, click the sample CSV file link in the Import contacts window for reference.

Import contacts window with the sample CSV file link highlighted

How to Edit a Contact

Keep your records up to date whenever an email address, phone number, or job title changes:

  1. Locate the contact by using the search bar at the top of the Contacts view or by scrolling through your list.

    Contacts list with the search bar highlighted and an arrow pointing to a contact
     

  2. Open the edit screen using either method:
    • Hover over the contact's row and click the pencil (Edit) icon on the right side.

      Contacts list row with the pencil (Edit) icon highlighted
       

    • Click the contact to open their details, then click Edit.

      Contact details window with the Edit button highlighted
       

  3. Update the necessary fields.
  4. Click Update to apply your changes.

    Edit Contact form with the Update button highlighted
     

How to Delete a Contact

Remove outdated or duplicate contacts from your address book at any time:

  1. Locate the contact you want to remove.
  2. Choose one of the following methods:
    • Hover over the contact's row and click the trash can icon on the right.

      Contacts list row with the Edit and trash can icons on the right side
       

    • Click the contact to open their details, click the three-dot menu in the lower-right corner, then select Delete.

      Contact details window with the three-dot menu open and the Delete option highlighted
       

  3. When the Delete contact? prompt appears, click Yes to confirm.

    Delete contact confirmation prompt with Cancel and Yes buttons
     

Summary

Learning how to manage contacts in your Bluehost Professional Email allows you to keep an organized, up-to-date address book for all your daily correspondence. Through the Professional Email Contacts Portal, you can access your contact directory, add new records, import contacts from a CSV file, edit details, or delete contacts whenever necessary.

If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST. 

  • Chat Support -  While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
  • Phone Support -
    • US: 888-401-4678
    • International: +1 801-765-9400

You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.