Google Workspace: Countries Not Approved for Purchase
Due to international export controls, regional trade regulations, and partner compliance policies, Bluehost restricts the sale and provisioning of Google Workspace in specific countries and territories. If our system detects that your IP address or account billing details originate from a restricted region, the checkout process will be automatically blocked to maintain legal compliance. This guide outlines the affected locations, provides troubleshooting steps if you are mistakenly blocked, and addresses common questions regarding these purchasing limits.
Google Workspace Availability Restrictions
We cannot sell or provision Google Workspace (formerly G Suite) services in certain countries and territories. This restriction is based on international trade compliance, regional export controls, and partner service agreements.
If you try to purchase Google Workspace while located in a restricted region, our system will automatically block the checkout process and display an error message.
Countries and Territories Not Approved for Purchase
We currently do not accept orders for Google Workspace from the following locations:
| Region Code | Country or Territory |
|---|---|
| AC | Ascension Island |
| AX | Åland Islands |
| BL | Saint Barthélemy |
| BQ | Bonaire, Sint Eustatius and Saba |
| CN | China |
| CP | Clipperton Island |
| CW | Curaçao |
| DG | Diego Garcia |
| EA | Ceuta, Melilla |
| GG | Guernsey |
| IC | Canary Islands |
| IM | Isle of Man |
| IR | Iran |
| JE | Jersey |
| KP | North Korea |
| MF | Saint Martin (French part) |
| MM | Myanmar |
| SD | Sudan |
| SS | South Sudan |
| SX | Sint Maarten (Dutch part) |
| SY | Syria |
| TA | Tristan da Cunha |
| XK | Kosovo |
Sub-national Region / Province
Google Workspace is currently unavailable in the following location:
| Region Code | Name | Type | Country |
|---|---|---|---|
| XC | British Columbia | Province | Canada |
What to Do If You See a Checkout Error
If you live in an approved country but still see a purchase error when buying through Bluehost, try these fixes:
- Turn off your VPN: If your VPN uses an IP address from a blocked region, our system will stop your order. Turn off the VPN and try again.
- Check your address: Make sure your Bluehost billing address matches an approved country.
Frequently Asked Questions
Q: Why am I getting a checkout error when ordering Google Workspace?
A: This error usually occurs if your current IP address or billing address is located in a restricted country or territory. It can also happen if you are using a VPN routing through a restricted location.
Q: Can customer support override the checkout block for my order?
A: No. International export controls and trade laws strictly require these restrictions. Support agents do not have the ability to manually bypass or approve orders from restricted regions.
Q: What should I check if I am in an approved location but still blocked?
A: Disable any active VPN services to ensure your real IP location is detected, and verify that the billing address on your Bluehost account matches an approved region.
Summary
Google Workspace is unavailable for purchase through Bluehost in the countries and territories listed above due to trade laws and service limits. If your IP address or billing details show you are in one of these areas, checkout will fail. If you are wrongly blocked, turn off your VPN or check your billing address. Bluehost support cannot bypass these blocks.
If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST.
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.