SpamExperts: Simply Spam Free | Bluehost Support
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SpamExperts: Simply Spam Free

Spammers are continually finding new ways to outwit email filters, making conventional rule-based filters less and less effective over time. It's possible to set up the rules and automate the logic required for an efficient spam filter, but it hardly seems worth it if you have to spend more time setting it up than you would've spent dealing with the spam in your inbox manually.

SpamExperts is different: its unique self-learning filtering mechanisms and advanced spam-pattern detection automatically adapt to new spammer techniques and learn your preferences based on what you do and do not mark spam; there's nothing for you to manage or maintain manually. Keep reading to find out how SpamExperts can help you!

What is SpamExperts?

SpamExperts is an advanced email filter that scans and filters your incoming email for spam, viruses, phishing, and other email-related attacks by botnets and spammers with 99.98% accuracy — all before it reaches your inbox. It's specifically designed to avoid false positives, and it's continually learning and evolving to protect you from new spamming techniques and threats.

There isn't anything you need to set up. SpamExperts works at the domain level to protect all email accounts created with that domain. Once purchased, the MX records are automatically updated and locked to ensure your email accounts stay protected and all incoming mail is filtered through the SpamExperts system. Any email detected as spam is placed in a secure quarantine which you can view at any time through your SpamPanel (aka SpamExperts Control Panel), which we'll cover in another section.

SpamExperts can only be purchased for domains hosted by Bluehost.

Purchase SpamExperts

Follow these steps to purchase and install SpamExperts for your domain:

  1. Log in to your Bluehost control panel.
  2. Click the  Marketplace from the side navigation menu to the left.
  3. Scroll down and look for Featured Products, then click Add-ons.
  4. Look for Spam Experts, then click the logo for more details. 
  5. On the SpamExperts page, click the▼ icon underneath the Domain to choose the site you want to use for SpamExperts.
  6. Click Buy Now to begin the checkout process.
  7. Once you've completed the checkout process, go back to the SpamExperts page.
  8. Scroll down to the table again and find your domain. Under the Action column, click Install.

SpamExperts will be installed for all of your email accounts under that domain.

Log In To Your SpamPanel

Now that SpamExperts is installed on your domain, there are two ways you can log in to manage your settings:

  1. Log in to your Bluehost control panel.
  2. Click the account icon in the top right-hand corner of your screen.
  3. Choose Products from the drop-down that appears.
  4. Scroll down to the Products and Services section, then click View Dashboard next to SpamExperts.

Set Your SpamPanel Password

We recommend setting a password for your SpamPanel (the SpamExperts control panel), so you can log in directly, even if you don't plan to use it often. You'll only use this password when logging in from — it isn't necessary to log in through your Bluehost account. If you choose to set up a SpamExperts login for any of your email users, they'll log in from as well.

Two-Step Authentication is optional, but it's a great way to increase your account security. Follow these steps to enable it on your SpamExperts login:

  1. Log in to your Bluehost control panel.
  2. Click the  Advanced tab from the side navigation menu to the left.
  3. From the Email sectionselect SpamExperts.
  4. On the SpamExperts page, scroll down to the domain table, find your domain, and click Manage.

    Note: If you've installed SpamExperts on multiple domains, you will have to do this separately for each one.

  5. Scroll down to the My Account section at the bottom right of your Dashboard, and click User's Profile.
  6. If you haven't created a password for your SpamExperts control panel before, enter one now. If you've set one before, you can update it here.
  7. Enter your email address. This is where the password reset link will be if you ever forget your Spam Panel password. It doesn't need to be associated with your hosting account.
  8. Click Save.
  9. Under Two-Step Authentication, click Enable to generate a QR Code.
  10. Use an authenticator app to scan the QR code or manually enter the Key to add your SpamExperts account to your device.
  11. Enter the 6-digit code displayed in the app and click Finalize.

Reset Your SpamPanel Password

Follow these steps to reset a forgotten SpamPanel password:

  1. Go to
  2. Enter your Username, domain, or email.

    Pro Tip: Make sure to follow this proper format to log in (

  3. Click the Retrieve log-in link.

    Note: An email will be sent to the email address in your SpamExperts User Profile with a link to reset your password.


Things to Remember: You can always log in to SpamExperts through your Bluehost control panel without a password. If you can't remember which email address you set in your User Profile, follow steps 1–7 under Set Your SpamPanel Password above to manage your User Profile and reset your password.

SpamPanel Navigation

The power to control spam is at your fingertips. But what are all of the icons in your SpamPanel for? What do they do? Where do you start? You don't need to do anything to set up your filter since it's all done automatically, but you can customize your filters, search logs, view reports, and do various other things through our SpamPanel.

Keep reading if you'd rather just read the main points:

SpamPanel ToolFunction
Log SearchAll email connections to a domain are logged and accessible for 14 days. You can search those logs on various strings, such as date range, subject, sender, recipient, classifications, status, and more.
Spam QuarantineThe Spam quarantine interface displays all of your blocked messages. You can view, sort, search, and mass delete messages here.
Incoming Delivery QueueThis allows you only to allow messages from specified domains.
Domain StatisticsSee the statistics of your incoming email traffic for a given time frame.
Filter SettingsSet your filter settings here.
Report Spameach system how to filter your mail by uploading spam messages that weren't caught or not spam messages that were caught.
Clear Callout CacheSpamExperts checks to see if the address from an incoming message exists by checking the cache, which refreshes every few hours. You can clear the cache here. This is useful if you've recently created or deleted an email address.
Protection ReportsThese reports contain an overview of quarantined messages based on your domain or users.
Whitelist/BlacklistYou can whitelist or blacklist a specific sender or recipient's email address or domain here.
Web interface UsersManage your email users and permissions here.