Bluehost SMS Expiration Alerts
Bluehost sends SMS expiration alerts to help you stay informed when products on your account are nearing expiration. To prevent unexpected service interruptions and simplify renewal management, you will receive a single, timely SMS per account—even for multiple expiring products—ensuring clear reminders without message fatigue.
Who Receives SMS Notifications
- Customers in the United States, Canada, and Mexico
- Accounts with a verified (trusted) phone number on file
- Customers who have not opted out of SMS communications
SMS notifications are sent only from +1 (833) 878-0013, and if you are outside the supported regions, do not have a trusted phone number, or have opted out of SMS notifications, you will not receive SMS alerts.
Managing Your SMS Preferences
If you are in the United States, Canada, or Mexico, you are automatically opted in to receive SMS expiration alerts on your verified phone number from +1 (833) 878-0013, though you may choose to opt out at any time.
How to Opt Out
- You can opt out at any time by replying STOP to +1 (833) 878-0013.
- Once you opt out, SMS notifications will stop immediately, though there may be a short delay before the change appears in your account tools.
How to Opt Back In
- You can opt back in by replying START to +1 (833) 878-0013.
- SMS notifications will resume immediately, with a possible short delay before the change is visible in your account tools.
Ensure that SMS alerts are enabled to receive updates. To learn how to enable or disable SMS alerts, check out this article: Set Up SMS Security Alerts
Frequently Asked Questions
If you have questions about SMS expiration alerts from Bluehost or want to learn more about managing your preferences, the following Frequently Asked Questions can help you get started and address common concerns.
Q: Why did I get this text?
A: We send courtesy text reminders to help you avoid service interruptions by notifying you before your products expire.
Q: What if I don't want these texts?
A: To help you avoid disruptions, we send automatic text reminders before your items expire. If you prefer not to receive these, reply STOP to the message. Once you opt out, SMS notifications will stop.
Q: I didn't get a text, but my product is expiring.
A: Please check if you have a verified phone number and SMS notifications enabled. If not, add and verify a trusted number in your account settings.
It looks like there may not be a verified phone number on file, or SMS notifications may be disabled. Let’s add a trusted number so you receive alerts.
See the Set Up SMS Security Alerts for instructions.
Q: When was the last text you sent to me?
A: You can use your portal to check SMS send history and opt-in status. Let me check your account to confirm when the last SMS notification was sent and verify your notification settings.
Summary
To help you stay informed about upcoming expirations and prevent service downtime, Bluehost offers SMS alerts that you can easily customize, along with your contact information and notification status, in your Bluehost Portal.
If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST.
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.