Why Is There a WHMCS Installation Fee?
A WHMCS installation fee may apply if you request assistance with setting up WHMCS on your hosting account. This fee is for the installation service, not for the WHMCS software or license.
WHMCS is billing and client management software commonly used by hosting resellers, developers, agencies, and businesses that manage customer accounts, invoices, services, and support tickets. If you prefer not to request installation assistance, you can install WHMCS yourself through Softaculous in cPanel or complete a manual installation.
Why Am I Being Charged for WHMCS Installation?
If you request help installing WHMCS, a service fee may apply because the setup is being completed for you. This charge covers the installation work only.
The fee does not include:
- A WHMCS license
- WHMCS addons
- Custom WHMCS configuration
- Template customization
- Third-party module setup
- Ongoing WHMCS support
You can avoid a WHMCS installation fee by installing WHMCS yourself using the tools available in cPanel.
Is WHMCS Free?
WHMCS requires an active license. If you do not already have one, you will need to purchase a WHMCS license before installing and using the software.
It is helpful to separate the possible costs:
- WHMCS license cost – Paid for the right to use WHMCS.
- WHMCS installation fee – A possible service fee if you request help with installation.
- WHMCS addons – Optional features purchased separately, depending on your needs.
How to Install WHMCS Yourself
You can install WHMCS yourself through Softaculous in cPanel. This is usually the easier option because Softaculous provides a guided installation process.
You can check the Installing WHMCS article for steps on how to install WHMCS yourself.
When Should You Request Installation Help?
You may want to request installation help if you are not comfortable installing WHMCS yourself or if you want assistance completing the initial setup.
Installation help may be useful if:
- You are unfamiliar with cPanel.
- You are unsure where WHMCS should be installed.
- You need help choosing a domain or subdomain for WHMCS.
- You are not comfortable creating databases.
- The installer shows an error.
- You prefer support-assisted setup.
What the Installation Fee Covers
A WHMCS installation fee typically covers the basic setup of WHMCS on your hosting account.
This may include:
- Uploading or installing WHMCS.
- Connecting WHMCS to the required database.
- Completing the basic installer steps.
- Confirming that the WHMCS installation loads correctly.
The installation fee usually does not include advanced configuration, business setup, custom design, addon setup, or troubleshooting unrelated third-party tools.
Important Notes About WHMCS
Keep the following in mind:
- WHMCS requires an active license.
- A WHMCS installation fee is separate from the WHMCS license.
- You can install WHMCS yourself through Softaculous or manually.
- WHMCS addons may require separate purchases.
- WHMCS license, billing, and addon questions should be handled through WHMCS.
- Bluehost can help with hosting-side items such as cPanel access, file paths, databases, DNS, and server-related setup.
Summary
A WHMCS installation fee may apply if you request assistance with installing WHMCS on your hosting account. This fee covers the installation service only and is separate from the WHMCS license, addons, or custom configuration.
To avoid an installation service fee, you can install WHMCS yourself through Softaculous in cPanel or complete a manual installation. After WHMCS is installed, review your business settings, payment options, currencies, server connection, automation settings, and support configuration before using it with customers.
If you need further assistance, Bluehost Chat Support is available 24 hours a day, 7days a week while Bluehost Phone Support is available 7 days a week from 7 am-12 midnight EST.
- Chat Support - While on our website, you should see a CHAT bubble in the bottom right-hand corner of the page. Click anywhere on the bubble to begin a chat session.
- Phone Support -
- US: 888-401-4678
- International: +1 801-765-9400
You may also refer to our Knowledge Base articles to help answer common questions and guide you through various setup, configuration, and troubleshooting steps.